BNY
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At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world.
Key Awards:
America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023
Job Summary:
We are seeking a Client Service Operations Analyst who will be supporting day‑to‑day operational execution across commercial paper settlements, funds transfers, and security settlements. This onsite–hybrid role (4 days per week) is based at 240 Greenwich St, New York, NY. The position focuses on exception management, reconciliations, and client issue resolution to ensure accurate, timely processing and strong client outcomes. Key Responsibilities: Execute end‑to‑end settlement processes for commercial paper, securities, and funds transfers, ensuring accuracy, adherence to market cutoffs, and compliance with procedures. Monitor, investigate, and resolve breaks, exceptions, and inquiries across cash, securities, and commercial paper workflows; perform daily reconciliations and maintain audit trails. Manage internal and external client inquiries, provide clear and professional communication, and proactively follow up on issues to resolution. Ensure adherence to operational risk and control frameworks, maintain evidence of key controls, and support audit requirements. Partner with Operations, Client Service, Risk/Compliance, and Technology teams to resolve complex issues, support onboarding, and implement remediation plans. Prepare procedural documentation, metrics, and reporting; support testing for system enhancements, operational changes, and BCP exercises. Qualifications: 5+ years of hands‑on experience in commercial paper settlements, funds transfers, and security settlements within the financial services industry. Proven client service experience supporting internal stakeholders and external institutional clients. Strong ability to operate within tight timelines and market cutoffs. Exceptional attention to detail with a strong controls and risk mindset. Experience handling exceptions, investigations, and reconciliations. Strong Excel skills, including VLOOKUP. Preferred Experience: Knowledge of DTC market infrastructure. Familiarity with market utilities and messaging (e.g., SWIFT, Fedwire, DTCC/NSCC). Experience supporting institutional clients such as asset managers, banks, or broker‑dealers. Exposure to process improvement initiatives and KPI/metric reporting. Why Join Us:
This role offers the opportunity to work in a highly visible, client‑facing operations environment where precision, ownership, and collaboration directly impact client outcomes. You’ll join a team that values accountability, continuous improvement, and strong partnership across functions while operating at the center of critical financial market activity. Pay Rate Range:
Min $32.75 /hour – Max $40.95 /hour (USD hourly). Additional Notes:
Applications will be accepted on an ongoing basis. This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY). Please note that this is not a full‑time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly. Benefits Information:
Optional benefits offering include medical, dental, vision, and retirement benefits via Tundra Technical Solutions. Seniority Level:
Mid‑Senior level Employment Type:
Contract Job Function:
Management and Manufacturing
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We are seeking a Client Service Operations Analyst who will be supporting day‑to‑day operational execution across commercial paper settlements, funds transfers, and security settlements. This onsite–hybrid role (4 days per week) is based at 240 Greenwich St, New York, NY. The position focuses on exception management, reconciliations, and client issue resolution to ensure accurate, timely processing and strong client outcomes. Key Responsibilities: Execute end‑to‑end settlement processes for commercial paper, securities, and funds transfers, ensuring accuracy, adherence to market cutoffs, and compliance with procedures. Monitor, investigate, and resolve breaks, exceptions, and inquiries across cash, securities, and commercial paper workflows; perform daily reconciliations and maintain audit trails. Manage internal and external client inquiries, provide clear and professional communication, and proactively follow up on issues to resolution. Ensure adherence to operational risk and control frameworks, maintain evidence of key controls, and support audit requirements. Partner with Operations, Client Service, Risk/Compliance, and Technology teams to resolve complex issues, support onboarding, and implement remediation plans. Prepare procedural documentation, metrics, and reporting; support testing for system enhancements, operational changes, and BCP exercises. Qualifications: 5+ years of hands‑on experience in commercial paper settlements, funds transfers, and security settlements within the financial services industry. Proven client service experience supporting internal stakeholders and external institutional clients. Strong ability to operate within tight timelines and market cutoffs. Exceptional attention to detail with a strong controls and risk mindset. Experience handling exceptions, investigations, and reconciliations. Strong Excel skills, including VLOOKUP. Preferred Experience: Knowledge of DTC market infrastructure. Familiarity with market utilities and messaging (e.g., SWIFT, Fedwire, DTCC/NSCC). Experience supporting institutional clients such as asset managers, banks, or broker‑dealers. Exposure to process improvement initiatives and KPI/metric reporting. Why Join Us:
This role offers the opportunity to work in a highly visible, client‑facing operations environment where precision, ownership, and collaboration directly impact client outcomes. You’ll join a team that values accountability, continuous improvement, and strong partnership across functions while operating at the center of critical financial market activity. Pay Rate Range:
Min $32.75 /hour – Max $40.95 /hour (USD hourly). Additional Notes:
Applications will be accepted on an ongoing basis. This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY). Please note that this is not a full‑time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly. Benefits Information:
Optional benefits offering include medical, dental, vision, and retirement benefits via Tundra Technical Solutions. Seniority Level:
Mid‑Senior level Employment Type:
Contract Job Function:
Management and Manufacturing
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