BNY
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Client Support Specialist (contract)
role at
BNY
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world.
Job Summary This role supports the post-trade lifecycle within a high-volume Brokerage/Clearing environment, ensuring accurate and timely trade comparison, matching, reconciliation, and settlement. The position serves as a primary point of contact for internal and external clients, resolving trade discrepancies, managing risk, and safeguarding settlement integrity. The role offers exposure to trade flow controls, platform enhancements, and automation initiatives, with a strong likelihood of extension.
Key Responsibilities
Post-Trade Operations: Compare and reconcile trades with external counterparties; investigate and resolve trade, money, and position breaks
Client Support & Communication: Act as primary client contact; respond to internal and external inquiries via email, phone, video, and desk visits; elevate issues as needed
Trade Corrections & Controls: Approve trade corrections, inputs, and cancellations; manage suspense account reconciliations
Risk & Quality Management: Ensure accuracy, completeness, and timeliness of work in a high-risk, high-volume environment
Collaboration & Process Improvement: Partner with clients and internal teams to improve trade flows, support platform enhancements, and drive automation where possible
Qualifications
Strong problem-solving skills with the ability to multitask in a high-volume environment
Proficient Microsoft skills
Experience working with trade comparison, reconciliation, and post-execution processes
Ability to work rotating schedules between 8:00am–6:00pm ET
Preferred Experience
Brokerage, clearing, or custodian experience (e.g., brokerage business, clearing custodian, or similar environments)
Settlement experience across fixed income products
Financial Services or Operations background
Automation exposure
FINRA Series 7 and/or 99
Why Join Us This is a high-impact role supporting critical post-trade processes within a fast-paced, high-risk environment. Team members gain deep exposure to fixed income products (corporate bonds, municipal bonds, government bonds, and unit investment trusts), client interaction, and trade lifecycle controls. The role offers strong learning, hands‑on training (2–3 months), visibility, and a very high likelihood of extension.
At BNY, our culture speaks for itself. Here’s a few of our awards:
America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023
Pay Rate Range Min Pay Rate 24.23 Max Pay Rate 30.93 USD hourly
Additional Notes Applications will be accepted on an ongoing basis.
This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY). Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.
Benefits Information Optional benefits offering include medical, dental, vision and retirement benefits via Tundra Technical Solutions.
Seniority level Entry level
Employment type Contract
Job function Other
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Client Support Specialist (contract)
role at
BNY
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world.
Job Summary This role supports the post-trade lifecycle within a high-volume Brokerage/Clearing environment, ensuring accurate and timely trade comparison, matching, reconciliation, and settlement. The position serves as a primary point of contact for internal and external clients, resolving trade discrepancies, managing risk, and safeguarding settlement integrity. The role offers exposure to trade flow controls, platform enhancements, and automation initiatives, with a strong likelihood of extension.
Key Responsibilities
Post-Trade Operations: Compare and reconcile trades with external counterparties; investigate and resolve trade, money, and position breaks
Client Support & Communication: Act as primary client contact; respond to internal and external inquiries via email, phone, video, and desk visits; elevate issues as needed
Trade Corrections & Controls: Approve trade corrections, inputs, and cancellations; manage suspense account reconciliations
Risk & Quality Management: Ensure accuracy, completeness, and timeliness of work in a high-risk, high-volume environment
Collaboration & Process Improvement: Partner with clients and internal teams to improve trade flows, support platform enhancements, and drive automation where possible
Qualifications
Strong problem-solving skills with the ability to multitask in a high-volume environment
Proficient Microsoft skills
Experience working with trade comparison, reconciliation, and post-execution processes
Ability to work rotating schedules between 8:00am–6:00pm ET
Preferred Experience
Brokerage, clearing, or custodian experience (e.g., brokerage business, clearing custodian, or similar environments)
Settlement experience across fixed income products
Financial Services or Operations background
Automation exposure
FINRA Series 7 and/or 99
Why Join Us This is a high-impact role supporting critical post-trade processes within a fast-paced, high-risk environment. Team members gain deep exposure to fixed income products (corporate bonds, municipal bonds, government bonds, and unit investment trusts), client interaction, and trade lifecycle controls. The role offers strong learning, hands‑on training (2–3 months), visibility, and a very high likelihood of extension.
At BNY, our culture speaks for itself. Here’s a few of our awards:
America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023
Pay Rate Range Min Pay Rate 24.23 Max Pay Rate 30.93 USD hourly
Additional Notes Applications will be accepted on an ongoing basis.
This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY). Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.
Benefits Information Optional benefits offering include medical, dental, vision and retirement benefits via Tundra Technical Solutions.
Seniority level Entry level
Employment type Contract
Job function Other
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