FirstCash
Retail Store Management Trainee - 2356
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FirstCash
$13.00 to $25.00 per hour
Position Summary We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations/Customer Satisfaction. This position sets the tone for a customer‑centric environment. Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of merchandise, including tools, electronics, firearms (in FFL locations), and more. This position offers an hourly wage, PLUS Store Manager Trainees earn commission based on productivity and a bonus based on store performance. The actual pay of a successful Store Manager Trainee will be based on various factors, such as work location, qualifications, and experience.
Responsibilities
Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
Monitor and assist in the training of pawnbrokers to meet FirstCash standards.
Recruit top talent by sourcing candidates through company‑prescribed channels.
Open and close the store, including counting cash drawers and merchandise, ensuring all procedures are followed to protect assets.
Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
Administer processes and procedures within the store (inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting).
Evaluate the store's financial statements and drive profitability through communication and goal‑setting.
Ensure that operating standards meet or exceed FirstCash standards.
Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
Complete assigned tasks and training for self‑development as requested.
Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
Remain up‑to‑date on product knowledge.
The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
Other related duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, lifting).
Demonstrated ability to effectively supervise others.
Ability to work with firearms and to become firearms certified.
Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage buildings or other areas.
Minimum Age: 18 years old.
High School Diploma, GED, or equivalent experience.
Be able to work in multiple locations as business needs dictate.
Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
Store Manager Trainee will work 45+ hours a week; hours are not guaranteed.
Computer literate and able to operate POS systems and common office machines.
Ability to multi‑task in a fast‑paced environment.
Detail‑oriented with strong organizational skills.
Analytical skills.
Cash handling experience is required.
Ability to work independently with minimal supervision.
Excellent work ethic and strong business sense.
Perks & Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
Best working hours: Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
Earned Wage Access* program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times per payroll cycle.
Unlimited commission above hourly base rate.
VACATION: One week of paid vacation after six months of full‑time service; an additional week after one year; two weeks every anniversary thereafter (subject to state/local requirements). 120 hours after five years.
SICK/PERSONAL: Eight hours after six months, 16 hours each anniversary thereafter (years 2‑5), and 24 hours after five years (subject to state/local requirements).
Employee discounts available from the first day of active employment.
Tuition Reimbursement up to $2 000 per year for full‑time employees meeting program requirements.
Access to over 10 000 discounts from 1 000+ companies via FirstCash Perks.
Auto‑enrollment in the FirstCash 401k program after six months.
Access to the FirstCash Pet Insurance program.
Sales associates can earn up to 8% on transactions, averaging an additional $6.93 per hour on top of hourly rate.
Commission Plan Store Manager Trainees have the potential to earn 2–8% commission based on gross profit of their personal performance.
Legal & Occupational Information Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
Note: The information contained in this description is not intended to be an all‑inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.
Equal Employment Opportunity Statement FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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at
FirstCash
$13.00 to $25.00 per hour
Position Summary We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations/Customer Satisfaction. This position sets the tone for a customer‑centric environment. Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of merchandise, including tools, electronics, firearms (in FFL locations), and more. This position offers an hourly wage, PLUS Store Manager Trainees earn commission based on productivity and a bonus based on store performance. The actual pay of a successful Store Manager Trainee will be based on various factors, such as work location, qualifications, and experience.
Responsibilities
Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
Monitor and assist in the training of pawnbrokers to meet FirstCash standards.
Recruit top talent by sourcing candidates through company‑prescribed channels.
Open and close the store, including counting cash drawers and merchandise, ensuring all procedures are followed to protect assets.
Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
Administer processes and procedures within the store (inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting).
Evaluate the store's financial statements and drive profitability through communication and goal‑setting.
Ensure that operating standards meet or exceed FirstCash standards.
Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
Complete assigned tasks and training for self‑development as requested.
Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
Remain up‑to‑date on product knowledge.
The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
Other related duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, lifting).
Demonstrated ability to effectively supervise others.
Ability to work with firearms and to become firearms certified.
Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage buildings or other areas.
Minimum Age: 18 years old.
High School Diploma, GED, or equivalent experience.
Be able to work in multiple locations as business needs dictate.
Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
Store Manager Trainee will work 45+ hours a week; hours are not guaranteed.
Computer literate and able to operate POS systems and common office machines.
Ability to multi‑task in a fast‑paced environment.
Detail‑oriented with strong organizational skills.
Analytical skills.
Cash handling experience is required.
Ability to work independently with minimal supervision.
Excellent work ethic and strong business sense.
Perks & Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
Best working hours: Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
Earned Wage Access* program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times per payroll cycle.
Unlimited commission above hourly base rate.
VACATION: One week of paid vacation after six months of full‑time service; an additional week after one year; two weeks every anniversary thereafter (subject to state/local requirements). 120 hours after five years.
SICK/PERSONAL: Eight hours after six months, 16 hours each anniversary thereafter (years 2‑5), and 24 hours after five years (subject to state/local requirements).
Employee discounts available from the first day of active employment.
Tuition Reimbursement up to $2 000 per year for full‑time employees meeting program requirements.
Access to over 10 000 discounts from 1 000+ companies via FirstCash Perks.
Auto‑enrollment in the FirstCash 401k program after six months.
Access to the FirstCash Pet Insurance program.
Sales associates can earn up to 8% on transactions, averaging an additional $6.93 per hour on top of hourly rate.
Commission Plan Store Manager Trainees have the potential to earn 2–8% commission based on gross profit of their personal performance.
Legal & Occupational Information Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
Note: The information contained in this description is not intended to be an all‑inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.
Equal Employment Opportunity Statement FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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