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Unidor

IT SPECIALIST

Unidor, New York, New York, United States

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An IT Specialist job description involves maintaining, troubleshooting, and supporting an organization's computer systems, networks, and software, providing technical help to users, ensuring security, and implementing new tech solutions to keep operations running smoothly and efficiently, requiring skills in hardware/software support, networking, security, and problem-solving.

Key Responsibilities

Technical Support:

Respond to user requests, troubleshoot hardware/software/network issues (Windows, Mac, Office 365, mobile devices).

System Maintenance:

Install, configure, and maintain servers, networks (LAN/WAN), and applications.

Security & Backup:

Implement security protocols, manage firewalls, user access, and perform data backups.

Network Management:

Monitor network performance, diagnose issues, and ensure reliable operation with minimal interruption.

Documentation & Training:

Update technical documentation and train employees on new systems or procedures.

System Improvement:

Research and recommend new technologies, manage IT assets, and plan upgrades.

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