University of Arkansas for Medical Science
Access Coordinator II - PRN
University of Arkansas for Medical Science, Little Rock, Arkansas, United States, 72208
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.
Closing Date:
01/30/2026
Type of Position:
Clinical Staff - Medical Ancillary Support
Job Type:
Temporary (Fixed Term)
Work Shift:
Day Shift (United States of America)
Sponsorship Available:
No
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
Benefits and Perks (available for benefits eligible positions only)
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Job Duties and Responsibilities This position works under supervision and provides comprehensive support for the patient care activities. This position may meet, greet, and assist the public, answer telephones and/or may coordinate appointments, referrals, consults, tests and/or procedures, check‑in and register patients, check‑out patients, and collect payments and issue receipts, verify insurance coverage and respond appropriately to the requirements of third‑party payers. It assists with coordinating hospital admissions and surgery scheduling. This position must be able to perform all duties of the Access Coordinator I level and performs other duties to support the patient care activities as needed. This is a PRN position. Maximum hours allowable = 1000.
Job Requirements
Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients.
Collects co‑pays, deductible, and/or payments for patient account. Conducts pre‑registration as needed, inputs and/or updates accurate patient information.
Conducts insurance verification and benefits explanation by running eligibility on patients. Requests outside records and gathers outside medical records from referrals and files patient charts as needed.
Works and completes workqueue daily. Assists other teams as needed.
Meets, greets, and assists the public, and answers telephones in a professional and friendly manner.
Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.
Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills.
Attends required hours of training and/or in‑services. Attends staff meetings and participates in the orientation and/or training of new staff. Participates in annual educational needs and assessments.
Performs other duties as needed.
Minimum Qualifications
High School, GED or formal educational equivalent
2 years direct customer service or healthcare experience.
Ability to follow oral instruction, read, and write.
Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Excellent customer service skills.
Preferred Qualifications
Knowledge in basic medical terminology preferred, medical terminology competent within 3 months of hire.
Registration experience is preferred.
Salary Information $15.26/hr
Required Documents to Apply List of three Professional References (name, email, business title), Resume
Optional Documents Proof of Veteran Status
Recruitment Contact Information askrecruitment@uams.edu
Equal Opportunity Employer Statement The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Pre‑employment Screening Requirements Annual TB Screening, Criminal Background Check. This position is subject to pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non‑discriminatory manner consistent with state and federal law.
Physical Activity Requirements Constant Physical Activity:
Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Frequent Physical Activity:
Grasping, Reaching, Standing, Walking
Occasional Physical Activity:
Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping
Benefits Eligible:
No
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If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.
Closing Date:
01/30/2026
Type of Position:
Clinical Staff - Medical Ancillary Support
Job Type:
Temporary (Fixed Term)
Work Shift:
Day Shift (United States of America)
Sponsorship Available:
No
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
Benefits and Perks (available for benefits eligible positions only)
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Job Duties and Responsibilities This position works under supervision and provides comprehensive support for the patient care activities. This position may meet, greet, and assist the public, answer telephones and/or may coordinate appointments, referrals, consults, tests and/or procedures, check‑in and register patients, check‑out patients, and collect payments and issue receipts, verify insurance coverage and respond appropriately to the requirements of third‑party payers. It assists with coordinating hospital admissions and surgery scheduling. This position must be able to perform all duties of the Access Coordinator I level and performs other duties to support the patient care activities as needed. This is a PRN position. Maximum hours allowable = 1000.
Job Requirements
Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients.
Collects co‑pays, deductible, and/or payments for patient account. Conducts pre‑registration as needed, inputs and/or updates accurate patient information.
Conducts insurance verification and benefits explanation by running eligibility on patients. Requests outside records and gathers outside medical records from referrals and files patient charts as needed.
Works and completes workqueue daily. Assists other teams as needed.
Meets, greets, and assists the public, and answers telephones in a professional and friendly manner.
Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.
Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills.
Attends required hours of training and/or in‑services. Attends staff meetings and participates in the orientation and/or training of new staff. Participates in annual educational needs and assessments.
Performs other duties as needed.
Minimum Qualifications
High School, GED or formal educational equivalent
2 years direct customer service or healthcare experience.
Ability to follow oral instruction, read, and write.
Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Excellent customer service skills.
Preferred Qualifications
Knowledge in basic medical terminology preferred, medical terminology competent within 3 months of hire.
Registration experience is preferred.
Salary Information $15.26/hr
Required Documents to Apply List of three Professional References (name, email, business title), Resume
Optional Documents Proof of Veteran Status
Recruitment Contact Information askrecruitment@uams.edu
Equal Opportunity Employer Statement The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Pre‑employment Screening Requirements Annual TB Screening, Criminal Background Check. This position is subject to pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non‑discriminatory manner consistent with state and federal law.
Physical Activity Requirements Constant Physical Activity:
Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Frequent Physical Activity:
Grasping, Reaching, Standing, Walking
Occasional Physical Activity:
Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping
Benefits Eligible:
No
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