University of Arkansas System
Access Coordinator II - Neurosciences
University of Arkansas System, Little Rock, Arkansas, United States, 72208
Access Coordinator
Institution:
University of Arkansas for Medical Sciences (UAMS)
Location:
Department: ICE | CORE PA Float
Pay Rate:
$15.26/hr (base). Annual salary: $31,740.80.
Employment Type:
Full-Time.
Seniority Level:
Entry Level.
Job Overview The Access Coordinator works under supervision and provides comprehensive support for the patient care activities. Responsibilities include greeting, answering telephones, coordinating appointments, referrals, tests and procedures, checking in/out patients, collecting payments, issuing receipts, verifying insurance coverage and responding to third‑party payer requirements.
Responsibilities
Meet, greet, and assist the public; answer telephones.
Coordinate appointments, referrals, consults, tests, and procedures, including imaging (MRI, CT) and diagnostic tests.
Check‑in and register patients, check‑out patients, and collect payments.
Issue receipts, verify insurance coverage, and respond to third‑party payer requirements.
Obtain prior authorizations for procedures, imaging, or specialist referrals.
Communicate with insurance companies and patients regarding coverage issues or delays.
Serve as a liaison between patients, families, and clinical teams.
Provide patients with instructions related to appointments, procedures, or referrals.
Perform other duties as needed.
Minimum Qualifications
High School Diploma or GED plus 2 years of customer service or healthcare experience.
Ability to perform all duties of Access Coordinator levels I and II.
Basic proficiency with computers and data entry (MS Office preferred).
Preferred Qualifications
Certified Health‑Care Access Associate (CHAA) certification.
Experience with external radiology testing.
Knowledge of CPT codes and/or medical terminology.
Three years of experience in registration, billing, or scheduling in a healthcare environment.
Additional Job Requirements
Schedule patient appointments, follow‑ups, and diagnostic imaging.
Coordinate pre‑op and post‑op visits for neurosurgery or other procedures.
Work with providers to manage complex care plans across specialties.
Verify patient insurance coverage and eligibility; obtain prior authorizations.
Communicate with insurance companies regarding coverage issues or delays.
Serve as a liaison between patients, families, and clinical teams.
Provide patients with instructions related to appointments, procedures, or referrals.
Perform other duties as needed.
Benefits
Health: Medical, Dental, and Vision plans available for qualifying staff and family.
Holiday, vacation, and sick leave.
Education discount for staff and dependents (undergraduate only).
Retirement: Up to 10% matched contribution from UAMS.
Basic life insurance up to $50,000.
Career training and educational opportunities.
Merchant discounts.
Concierge prescription delivery on the main campus when using UAMS pharmacy.
Physical Activity Requirement Constant physical activity required for this position.
Required Documents
Three professional references (name, email, business title).
Resume.
Optional Documents
Proof of veteran status.
Pre‑employment Screening This position is subject to pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or pending arrest may not disqualify an applicant unless required by law. Any criminal history will be evaluated in relation to job responsibilities and business necessity. Information obtained will be used confidentially and non‑discriminatorily, consistent with state and federal law.
Equal Opportunity Statement UAMS is an equal opportunity institution. The University does not discriminate in its education programs or activities on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Contact Please contact askrecruitment@uams.edu for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS. Do not submit documents directly to the listed recruitment contact.
Work Eligibility Persons must have proof of legal authority to work in the United States on the first day of employment.
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University of Arkansas for Medical Sciences (UAMS)
Location:
Department: ICE | CORE PA Float
Pay Rate:
$15.26/hr (base). Annual salary: $31,740.80.
Employment Type:
Full-Time.
Seniority Level:
Entry Level.
Job Overview The Access Coordinator works under supervision and provides comprehensive support for the patient care activities. Responsibilities include greeting, answering telephones, coordinating appointments, referrals, tests and procedures, checking in/out patients, collecting payments, issuing receipts, verifying insurance coverage and responding to third‑party payer requirements.
Responsibilities
Meet, greet, and assist the public; answer telephones.
Coordinate appointments, referrals, consults, tests, and procedures, including imaging (MRI, CT) and diagnostic tests.
Check‑in and register patients, check‑out patients, and collect payments.
Issue receipts, verify insurance coverage, and respond to third‑party payer requirements.
Obtain prior authorizations for procedures, imaging, or specialist referrals.
Communicate with insurance companies and patients regarding coverage issues or delays.
Serve as a liaison between patients, families, and clinical teams.
Provide patients with instructions related to appointments, procedures, or referrals.
Perform other duties as needed.
Minimum Qualifications
High School Diploma or GED plus 2 years of customer service or healthcare experience.
Ability to perform all duties of Access Coordinator levels I and II.
Basic proficiency with computers and data entry (MS Office preferred).
Preferred Qualifications
Certified Health‑Care Access Associate (CHAA) certification.
Experience with external radiology testing.
Knowledge of CPT codes and/or medical terminology.
Three years of experience in registration, billing, or scheduling in a healthcare environment.
Additional Job Requirements
Schedule patient appointments, follow‑ups, and diagnostic imaging.
Coordinate pre‑op and post‑op visits for neurosurgery or other procedures.
Work with providers to manage complex care plans across specialties.
Verify patient insurance coverage and eligibility; obtain prior authorizations.
Communicate with insurance companies regarding coverage issues or delays.
Serve as a liaison between patients, families, and clinical teams.
Provide patients with instructions related to appointments, procedures, or referrals.
Perform other duties as needed.
Benefits
Health: Medical, Dental, and Vision plans available for qualifying staff and family.
Holiday, vacation, and sick leave.
Education discount for staff and dependents (undergraduate only).
Retirement: Up to 10% matched contribution from UAMS.
Basic life insurance up to $50,000.
Career training and educational opportunities.
Merchant discounts.
Concierge prescription delivery on the main campus when using UAMS pharmacy.
Physical Activity Requirement Constant physical activity required for this position.
Required Documents
Three professional references (name, email, business title).
Resume.
Optional Documents
Proof of veteran status.
Pre‑employment Screening This position is subject to pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or pending arrest may not disqualify an applicant unless required by law. Any criminal history will be evaluated in relation to job responsibilities and business necessity. Information obtained will be used confidentially and non‑discriminatorily, consistent with state and federal law.
Equal Opportunity Statement UAMS is an equal opportunity institution. The University does not discriminate in its education programs or activities on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Contact Please contact askrecruitment@uams.edu for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS. Do not submit documents directly to the listed recruitment contact.
Work Eligibility Persons must have proof of legal authority to work in the United States on the first day of employment.
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