Education SaaS Support & Operations Analyst

A leading public sector solutions firm based in Concord, NH, is seeking a Support Desk Agent to manage requests in a fast-paced environment. The role involves providing excellent customer service for K12 education software, prioritizing user requests, and ensuring ticket documentation. Ideal candidates possess exceptional communication skills, a strong background in SaaS support, and a commitment to effective problem resolution. The position offers a salary range of $55,500-$68,400 along with comprehensive benefits. #J-18808-Ljbffr