University of Miami
Patient Scheduler 2 (H)
University of Miami
Job Status: Full time | Employee Type: Staff | Pay Grade: H4
Overview The University of Miami UHealth Department of Radiology is seeking a full‑time Patient Scheduler 2 to deliver exceptional customer service and coordinate diagnostic therapy and other procedures within the UHealth system.
Core Job Functions
Schedules all types of complex exams with attention to detail.
Delivers exceptional customer service by answering incoming phone calls or contacting patients by phone to determine exam time.
Obtains and verifies necessary demographic and insurance information.
Screen and verifies information for accuracy when scheduling exams.
Manages high call volumes, educating patients on exam preparation and answering questions.
Utilizes multiple computer applications, scheduling software, and network drives to schedule multiple exams across modalities and entities within the UHealth system.
Uses complex medical terminology and precise scheduling protocols to ensure compliance, such as reviewing and comparing patient’s previous imaging reports with current orders.
Coordinates processes and timing as required by the physician and facility for special procedures.
Notifies appropriate parties if the patient requires labs or premedication for allergies, oral sedation medication, and obtains necessary implant information.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Qualifications
Education: High School diploma or equivalent.
Experience: Minimum 2 years of relevant experience.
Knowledge, skills and attitudes: skill in completing assignments accurately and with attention to detail, skill in data entry with minimal errors, ability to accurately prepare and maintain records, files, reports and correspondence, ability to communicate effectively in both oral and written form, ability to work independently or collaboratively, and ability to handle confidential information with discretion.
Benefits The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
Equal Opportunity Statement The University of Miami is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on categories protected by Federal law.
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Higher Education
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Job Status: Full time | Employee Type: Staff | Pay Grade: H4
Overview The University of Miami UHealth Department of Radiology is seeking a full‑time Patient Scheduler 2 to deliver exceptional customer service and coordinate diagnostic therapy and other procedures within the UHealth system.
Core Job Functions
Schedules all types of complex exams with attention to detail.
Delivers exceptional customer service by answering incoming phone calls or contacting patients by phone to determine exam time.
Obtains and verifies necessary demographic and insurance information.
Screen and verifies information for accuracy when scheduling exams.
Manages high call volumes, educating patients on exam preparation and answering questions.
Utilizes multiple computer applications, scheduling software, and network drives to schedule multiple exams across modalities and entities within the UHealth system.
Uses complex medical terminology and precise scheduling protocols to ensure compliance, such as reviewing and comparing patient’s previous imaging reports with current orders.
Coordinates processes and timing as required by the physician and facility for special procedures.
Notifies appropriate parties if the patient requires labs or premedication for allergies, oral sedation medication, and obtains necessary implant information.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Qualifications
Education: High School diploma or equivalent.
Experience: Minimum 2 years of relevant experience.
Knowledge, skills and attitudes: skill in completing assignments accurately and with attention to detail, skill in data entry with minimal errors, ability to accurately prepare and maintain records, files, reports and correspondence, ability to communicate effectively in both oral and written form, ability to work independently or collaboratively, and ability to handle confidential information with discretion.
Benefits The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
Equal Opportunity Statement The University of Miami is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on categories protected by Federal law.
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Higher Education
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