Jobs via Dice
Program Consultant - Consumer, Wealth, and Business Digital Banking
Jobs via Dice, Raleigh, North Carolina, United States, 27601
Program Consultant - Consumer, Wealth, and Business Digital Banking
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Program Consultant - Consumer, Wealth, and Business Digital Banking
role at
Jobs via Dice .
Overview This is a remote role that may be hired in multiple markets within the United States. The Program Consultant will sit within the Consumer, Wealth, and Business Digital Banking team under First Citizens Bank's Enterprise Digital organization. The Program Consultant is a servant leader and coach for their assigned portfolio. The role will facilitate designated cadences, help drive relentless improvement, capture & document portfolio process changes, and monitor overall portfolio health and value delivery.
Responsibilities
Document and maintain how the portfolio operates and include any approved changes into the portfolio processes.
Facilitate and guide a Portfolio Leadership Cadence to capture ideas on proposed process changes.
Build & execute plans to incorporate any approved changes into the Portfolio's operational structure.
Create reports to show the portfolio's performance (e.g., Annual Portfolio Delivery, Quarterly PI Performance, Data Quality).
Ensure reports are included in any of the necessary Portfolio cadences and train any team members in their use.
Partner with all roles within the Portfolio to ensure a consistent and smooth flow of work from inception to delivery.
Coordinate with the Release Train Engineer on PI Planning preparations & event execution.
Engage Product Management team to ensure Epic Readiness prior to PI Planning Event, flow of work through the process is stable, adherence to documented standards is followed, and align with EPO Project Manager on any required information.
Use empirical data to drive portfolio improvements.
Primary portfolio support for Jira & Confluence, ensuring all tools used match agreed processes.
All applicable roles are properly trained in the use of the tools.
Build new capabilities within the toolset where applicable.
Qualifications
Bachelor's Degree and 4 years of experience in Business Analysis, Process Improvement, Project Management OR High School Diploma or GED and 8 years of experience in Business Analysis, Process Improvement, Project Management.
Required Area of Experience: Agile/Scrum Development + Methodologies, Jira, Confluence.
Preferred Area of Experience: Technology and Banking, Scrum Master.
Preferred Area of Study: Information Technology, Finance, Computer Science or similar degree.
License, Certification, Registration: Certified Scrum Master (CSM) or equivalent.
Experience with: SAFe, Agile, Scrum, and/or Kanban methodologies; Quarterly Planning setup, facilitation & execution.
Strong Jira & Confluence experience, including building JQL filters, rich filter dashboards, Jira Advanced Roadmaps, automation and workflow schemes.
Passion for driving value to customers and servant leadership by example.
Compensation The base pay for this position is generally between $88,650 and $118,200. Total compensation may also include variable incentives, bonuses, benefits, and other awards as outlined in the offer of employment.
Benefits First Citizens Bank is committed to providing a competitive, thoughtfully designed, and quality benefits program to meet the needs of its associates.
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Program Consultant - Consumer, Wealth, and Business Digital Banking
role at
Jobs via Dice .
Overview This is a remote role that may be hired in multiple markets within the United States. The Program Consultant will sit within the Consumer, Wealth, and Business Digital Banking team under First Citizens Bank's Enterprise Digital organization. The Program Consultant is a servant leader and coach for their assigned portfolio. The role will facilitate designated cadences, help drive relentless improvement, capture & document portfolio process changes, and monitor overall portfolio health and value delivery.
Responsibilities
Document and maintain how the portfolio operates and include any approved changes into the portfolio processes.
Facilitate and guide a Portfolio Leadership Cadence to capture ideas on proposed process changes.
Build & execute plans to incorporate any approved changes into the Portfolio's operational structure.
Create reports to show the portfolio's performance (e.g., Annual Portfolio Delivery, Quarterly PI Performance, Data Quality).
Ensure reports are included in any of the necessary Portfolio cadences and train any team members in their use.
Partner with all roles within the Portfolio to ensure a consistent and smooth flow of work from inception to delivery.
Coordinate with the Release Train Engineer on PI Planning preparations & event execution.
Engage Product Management team to ensure Epic Readiness prior to PI Planning Event, flow of work through the process is stable, adherence to documented standards is followed, and align with EPO Project Manager on any required information.
Use empirical data to drive portfolio improvements.
Primary portfolio support for Jira & Confluence, ensuring all tools used match agreed processes.
All applicable roles are properly trained in the use of the tools.
Build new capabilities within the toolset where applicable.
Qualifications
Bachelor's Degree and 4 years of experience in Business Analysis, Process Improvement, Project Management OR High School Diploma or GED and 8 years of experience in Business Analysis, Process Improvement, Project Management.
Required Area of Experience: Agile/Scrum Development + Methodologies, Jira, Confluence.
Preferred Area of Experience: Technology and Banking, Scrum Master.
Preferred Area of Study: Information Technology, Finance, Computer Science or similar degree.
License, Certification, Registration: Certified Scrum Master (CSM) or equivalent.
Experience with: SAFe, Agile, Scrum, and/or Kanban methodologies; Quarterly Planning setup, facilitation & execution.
Strong Jira & Confluence experience, including building JQL filters, rich filter dashboards, Jira Advanced Roadmaps, automation and workflow schemes.
Passion for driving value to customers and servant leadership by example.
Compensation The base pay for this position is generally between $88,650 and $118,200. Total compensation may also include variable incentives, bonuses, benefits, and other awards as outlined in the offer of employment.
Benefits First Citizens Bank is committed to providing a competitive, thoughtfully designed, and quality benefits program to meet the needs of its associates.
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