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JPS Tech Solutions

Desktop Support Technician

JPS Tech Solutions, New York, New York, us, 10261

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Desktop Support Technician

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JPS Tech Solutions

Job Category: Desktop Support Technician Job Type: Hybrid Job Location: New York City, New York State Compensation: Depends on Experience W2: W2-Contract Only; Kindly note that applications on a C2C basis will not be considered for this role.

Job Description Desktop Support Technician responsibilities include:

Provide hands‑on user support by troubleshooting hardware and software problems for desktop and laptop computers.

Configure workstations for new users and upgrade existing equipment and software.

Set up and maintain network and telecommunication systems.

Troubleshoot LAN, server, and connectivity issues.

Utilize ticketing system, when necessary.

Re‑image computers, perform data migrations and restorations, and conduct remote problem solving as needed.

Requirements

Minimum 5 years of Desktop Support experience.

Working knowledge of hardware components, hardware configurations, and strong software experience.

Additional Information

Senior Level: Mid‑Senior level

Employment Type: Full‑time

Job Function: Information Technology

Industries: IT Services and IT Consulting

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