OrthoArizona
Medical Receptionist – Physical Therapy
OrthoArizona is hiring a skilled Medical Receptionist – Physical Therapy to join our elite team of renowned healthcare providers.
What to Expect As a Medical Receptionist with OrthoArizona, you will be supported by a robust benefits package, state‑of‑the‑art facilities, career development opportunities, and a collaborative culture that values open communication and exceptional patient care.
Pay & Location Starting from $17 per hour, Scottsdale, AZ.
Benefits
A comprehensive benefits package, including medical, dental, and vision coverage; basic life, disability, and pet insurance; paid time off and holidays; 401(k); wellness reimbursements, and more.
Access to state‑of‑the‑art facilities and technologies.
Career development and ongoing opportunities for advancement, including specialization and leadership roles.
A collaborative and supportive culture that encourages open communication between physicians and staff, teamwork, and a commitment to best‑in‑class patient care.
Responsibilities
Answer phone in a prompt, courteous, and helpful manner, screen and route calls as needed, create phone notes in the electronic medical record, and provide information to patients.
Serve as the first point of contact for patients: greet, check in, check out, and provide excellent patient service.
Manage schedules and assist with insurance verification and other physical therapy insurance requirements.
Support physical therapy staff by keeping the front desk organized and running smoothly.
Assist in indexing patient documents to the correct chart.
Assist in routing electronic faxes to the correct fax folder or uploading to the correct patient chart.
Perform other duties as needed during down time.
All other duties as assigned.
Qualifications
Excellent customer/patient service skills.
Knowledge of medical terminology.
Working knowledge of computer programs.
Excellent written and verbal communication skills.
Ability to understand and perform training on practice management software.
Will continue to expand knowledge of practice management software as updates occur.
Follow all Standard Operating Procedures.
Minimum qualification: High School diploma or GED.
Preferred Experience
At least one year of medical office experience.
Bilingual language skills are a plus.
Basic phone handling skills – Contact Center experience.
Basic knowledge of insurance plans and the specialty referral process.
About OrthoArizona
Dedicated to serving the Greater Phoenix community since 1994, OrthoArizona is the largest and most accomplished physician‑owned orthopedic and musculoskeletal care group in Arizona.
Our premier team of more than 200 healthcare providers, including over 70 orthopedic specialists, serves all orthopedic and sports medicine needs from 25 orthopedic clinics across the Valley.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
Medical Practices
#J-18808-Ljbffr
What to Expect As a Medical Receptionist with OrthoArizona, you will be supported by a robust benefits package, state‑of‑the‑art facilities, career development opportunities, and a collaborative culture that values open communication and exceptional patient care.
Pay & Location Starting from $17 per hour, Scottsdale, AZ.
Benefits
A comprehensive benefits package, including medical, dental, and vision coverage; basic life, disability, and pet insurance; paid time off and holidays; 401(k); wellness reimbursements, and more.
Access to state‑of‑the‑art facilities and technologies.
Career development and ongoing opportunities for advancement, including specialization and leadership roles.
A collaborative and supportive culture that encourages open communication between physicians and staff, teamwork, and a commitment to best‑in‑class patient care.
Responsibilities
Answer phone in a prompt, courteous, and helpful manner, screen and route calls as needed, create phone notes in the electronic medical record, and provide information to patients.
Serve as the first point of contact for patients: greet, check in, check out, and provide excellent patient service.
Manage schedules and assist with insurance verification and other physical therapy insurance requirements.
Support physical therapy staff by keeping the front desk organized and running smoothly.
Assist in indexing patient documents to the correct chart.
Assist in routing electronic faxes to the correct fax folder or uploading to the correct patient chart.
Perform other duties as needed during down time.
All other duties as assigned.
Qualifications
Excellent customer/patient service skills.
Knowledge of medical terminology.
Working knowledge of computer programs.
Excellent written and verbal communication skills.
Ability to understand and perform training on practice management software.
Will continue to expand knowledge of practice management software as updates occur.
Follow all Standard Operating Procedures.
Minimum qualification: High School diploma or GED.
Preferred Experience
At least one year of medical office experience.
Bilingual language skills are a plus.
Basic phone handling skills – Contact Center experience.
Basic knowledge of insurance plans and the specialty referral process.
About OrthoArizona
Dedicated to serving the Greater Phoenix community since 1994, OrthoArizona is the largest and most accomplished physician‑owned orthopedic and musculoskeletal care group in Arizona.
Our premier team of more than 200 healthcare providers, including over 70 orthopedic specialists, serves all orthopedic and sports medicine needs from 25 orthopedic clinics across the Valley.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
Medical Practices
#J-18808-Ljbffr