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Cayuga Centers

Youth Transportation Specialist

Cayuga Centers, New York, New York, us, 10261

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About Cayuga Centers Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma‑informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high‑quality and innovative services to individuals, children, youth, and families. We have 22 offices across 8 states and serve over 17,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.

About the Program and Youth Transportation Specialist Position Our Transitional Foster Care Program for Unaccompanied Children (UC) overseen by the Office of Refugee Resettlement (ORR) ensures the well‑being and safety of unaccompanied children (ages 0‑17) who cross the US Southern border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the US. During their stay with us, we provide medical care, case management, engaging life‑skills classes, and essential mental health services.

Under the supervision of the Assistant Director of Youth Transportation Specialists, the Youth Transportation Specialist will assist in transporting youth within New York State and the nation to unite them with their sponsor.

How you get to use your skills as a Youth Transportation Specialist Provide transportation of the children in our program to medical and legal appointments, hearings, and other social services.

Respectfully communicate with children, foster parents, and colleagues; effectively report the behavior of children during transportation to foster parents and other team members.

Provide assistance with intake and discharge‑related transportation, including travel from state to state for reunification with a sponsor.

Provide language interpretation to clients for appointments out in the community, as needed.

Provide supervision of youth in the classroom, as needed.

Assist with the intake process and with case documentation.

Ensure professional boundaries are established and maintained at all times on the job, especially when supervising youth.

Assist the team during case emergencies.

Pick up or deliver possessions.

Required Experience for a Youth Transportation Specialist High school diploma/GED required.

Associate's degree preferred.

1-year experience working with families and children required.

Experience working in a busy human services office– strongly preferred.

Ability to work well with people from many cultures, including recent immigrants, non‑English speakers, and LGBTQ children.

Ability to take direction, remain calm, and respond appropriately in a crisis situation.

Strong skills in Microsoft Office, including Word, Excel, PowerPoint, and Outlook applications.

Bilingual – English/Spanish required. All agency documentation and records are in English, so English writing proficiency is required. The position itself requires Spanish‑speaking, writing, and ready proficiency.

Valid NYS Driver’s License required.

Ability to travel to other agency locations.

Willingness and ability to drive a car or van within the 5 boroughs of New York City, and across the nation.

Physical Requirements of a Youth Transportation Specialist Ability to handle various modes of transportation, including air travel that might be turbulent.

Ability to perform bending, lifting, prolonged sitting/standing.

Ability to lift a minimum of 60 pounds.

Word processing: including responding to emails, composing letters, completing computerized documentation, etc. This involves sitting at a computer for several hours a day.

Completing paperwork – such as copying and stapling.

Sit in and/or drive a vehicle for up to several hours.

Sit/ride in vehicles, buses, subways, trains, planes – public transportation for lengthy periods of time.

Walk up/down stairs.

Walk to enter/exit the subway and other public transportation.

Walk several blocks to get to the required location.

Schedule for a Youth Transportation Specialist (Non‑Exempt)

Must be flexible to meet program needs and for travel.

Must be available to work afternoons, evenings, and weekends when needed.

Why Cayuga Centers Certified Great Place to Work ®.

COA Accredited.

Implement best practices and evidence‑based interventions.

Committed to employee professional development and advancement.

We embrace change, innovation, and opportunities.

Our diverse workforce acts and leads with human sensitivity and respect.

Large and growing national footprint.

120 hours of vacation time; 12 Sick Days per year.

10 Holidays, 3 Personal Days, Medical Appointment Time.

Medical, dental, and vision insurance.

Pet and Legal insurance.

Employee Assistance Program.

FSA, Transit, and Parking savings accounts.

Supplemental life insurance, critical illness, and enhanced short‑term disability benefits.

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