UAMS - University of Arkansas for Medical Sciences
Access Coordinator II - Neurosciences
UAMS - University of Arkansas for Medical Sciences, Little Rock, Arkansas, United States, 72208
Access Coordinator II – Neurosciences
University of Arkansas for Medical Sciences (UAMS)
Closing Date: 01/13/2026
Type: Regular, Full‑time
Sponsorship Available: No
Benefits
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Summary of Job Duties The Access Coordinator works under supervision and provides comprehensive support for patient care activities.
The position may meet, greet, and assist the public, answer telephones, coordinate appointments, referrals, consults, tests and/or procedures, check‑in and register patients, check‑out patients, collect payments, issue receipts, verify insurance coverage and respond appropriately to the requirements of third‑party payers.
Responsibilities
Schedule patient appointments, follow‑ups, imaging (MRI, CT), and diagnostic tests.
Coordinate pre‑op and post‑op visits for neurosurgery or other procedures.
Work with providers to manage complex care plans across specialties (neurology, radiology, physical therapy, etc.).
Verify patient insurance coverage and eligibility.
Obtain prior authorizations for procedures, imaging, or specialist referrals.
Communicate with insurance companies and patients regarding coverage issues or delays.
Serve as a liaison between patients, families, and clinical teams.
Provide patients with instructions related to appointments, procedures, or referrals.
Perform other duties as needed.
Qualifications Minimum Qualifications
High School Diploma/GED plus 2 years of customer service or healthcare experience.
Must be able to perform all duties of the Access Coordinator I and II level.
Basic proficiency with computers and data entry (MS Office preferred).
Preferred Qualifications
Certified Health‑care Access Associate (CHAA) Certification.
Experience with external radiology testing.
Knowledge of CPT codes and/or medical terminology.
Three (3) years of experience in registration, billing, or scheduling in a health‑care environment.
Salary Information $31,740.80 ($15.26/hr)
Required Documents to Apply
Resume
List of three Professional References (name, email, business title)
Optional Documents
Proof of Veteran Status
Recruitment Contact Please contact askrecruitment@uams.edu for recruiting related questions.
Pre‑employment Screening Requirements This position is subject to pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non‑discriminatory manner consistent with state and federal law.
EEO Statement The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
#J-18808-Ljbffr
Closing Date: 01/13/2026
Type: Regular, Full‑time
Sponsorship Available: No
Benefits
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Summary of Job Duties The Access Coordinator works under supervision and provides comprehensive support for patient care activities.
The position may meet, greet, and assist the public, answer telephones, coordinate appointments, referrals, consults, tests and/or procedures, check‑in and register patients, check‑out patients, collect payments, issue receipts, verify insurance coverage and respond appropriately to the requirements of third‑party payers.
Responsibilities
Schedule patient appointments, follow‑ups, imaging (MRI, CT), and diagnostic tests.
Coordinate pre‑op and post‑op visits for neurosurgery or other procedures.
Work with providers to manage complex care plans across specialties (neurology, radiology, physical therapy, etc.).
Verify patient insurance coverage and eligibility.
Obtain prior authorizations for procedures, imaging, or specialist referrals.
Communicate with insurance companies and patients regarding coverage issues or delays.
Serve as a liaison between patients, families, and clinical teams.
Provide patients with instructions related to appointments, procedures, or referrals.
Perform other duties as needed.
Qualifications Minimum Qualifications
High School Diploma/GED plus 2 years of customer service or healthcare experience.
Must be able to perform all duties of the Access Coordinator I and II level.
Basic proficiency with computers and data entry (MS Office preferred).
Preferred Qualifications
Certified Health‑care Access Associate (CHAA) Certification.
Experience with external radiology testing.
Knowledge of CPT codes and/or medical terminology.
Three (3) years of experience in registration, billing, or scheduling in a health‑care environment.
Salary Information $31,740.80 ($15.26/hr)
Required Documents to Apply
Resume
List of three Professional References (name, email, business title)
Optional Documents
Proof of Veteran Status
Recruitment Contact Please contact askrecruitment@uams.edu for recruiting related questions.
Pre‑employment Screening Requirements This position is subject to pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non‑discriminatory manner consistent with state and federal law.
EEO Statement The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
#J-18808-Ljbffr