Mercier Consultancy MD
Italian Speaking Customer Service for Tech Company in Greece
Mercier Consultancy MD, Villa Espana Colonia, Texas, United States
Italian Speaking Customer Service for Tech Company in Greece
4 days ago Be among the first 25 applicants
This role is perfect for individuals who have a passion for technology and a commitment to delivering exceptional customer support. As a representative, you will assist customers in Italian, providing them with guidance on tech products and services.
Base pay range Mercier Consultancy MD is excited to provide an amazing opportunity for Italian Speaking Customer Service Representatives for a leading Tech Company based in Greece. Your actual pay will be based on your skills and experience. Talk with your recruiter to learn more.
Key Responsibilities
Manage customer inquiries related to tech products, services, and troubleshooting via phone, email, and chat in Italian.
Assist customers with account management, product setup, and technical issues.
Provide detailed information on product specifications, pricing, and available support services.
Resolve customer concerns promptly, ensuring a high level of satisfaction.
Document customer interactions accurately in the CRM system for future reference.
Collaborate with the technical team to address complex issues and enhance customer service.
Stay updated on the latest tech trends and company offerings to provide accurate assistance.
Requirements
Fluency in Italian (both written and spoken) is essential; proficiency in English is a plus.
Prior experience in customer service, ideally within the technology sector.
Strong communication and interpersonal skills with a customer-focused approach.
Excellent problem-solving abilities and the capacity to work under pressure.
Ability to handle multiple inquiries and manage tasks efficiently.
Proficiency in CRM systems and general computer applications.
Willingness to work flexible hours, including evenings and weekends if needed.
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More…
Seniority level Entry level
Employment type Full-time
Job function Customer Service
Industries IT Services and IT Consulting
#J-18808-Ljbffr
This role is perfect for individuals who have a passion for technology and a commitment to delivering exceptional customer support. As a representative, you will assist customers in Italian, providing them with guidance on tech products and services.
Base pay range Mercier Consultancy MD is excited to provide an amazing opportunity for Italian Speaking Customer Service Representatives for a leading Tech Company based in Greece. Your actual pay will be based on your skills and experience. Talk with your recruiter to learn more.
Key Responsibilities
Manage customer inquiries related to tech products, services, and troubleshooting via phone, email, and chat in Italian.
Assist customers with account management, product setup, and technical issues.
Provide detailed information on product specifications, pricing, and available support services.
Resolve customer concerns promptly, ensuring a high level of satisfaction.
Document customer interactions accurately in the CRM system for future reference.
Collaborate with the technical team to address complex issues and enhance customer service.
Stay updated on the latest tech trends and company offerings to provide accurate assistance.
Requirements
Fluency in Italian (both written and spoken) is essential; proficiency in English is a plus.
Prior experience in customer service, ideally within the technology sector.
Strong communication and interpersonal skills with a customer-focused approach.
Excellent problem-solving abilities and the capacity to work under pressure.
Ability to handle multiple inquiries and manage tasks efficiently.
Proficiency in CRM systems and general computer applications.
Willingness to work flexible hours, including evenings and weekends if needed.
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More…
Seniority level Entry level
Employment type Full-time
Job function Customer Service
Industries IT Services and IT Consulting
#J-18808-Ljbffr