Mercier Consultancy MD
German Speaking Customer Service for HealthTech Company - Work Remote In Greece
Mercier Consultancy MD, New Bremen, Ohio, United States
German Speaking Customer Service for HealthTech Company - Work Remote In Greece
1 day ago Be among the first 25 applicants
Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives at a leading HealthTech company. This role is perfect for individuals who are passionate about healthcare technology and dedicated to providing exceptional customer support. You will assist clients in navigating our healthcare solutions and addressing their inquiries, all while working remotely from the beautiful location of Greece.
Key Responsibilities
Respond to customer inquiries related to HealthTech products and services via phone, email, and live chat in German
Guide customers through the features and benefits of our healthcare solutions and assist with account access
Troubleshoot and resolve technical issues efficiently to ensure customer satisfaction
Document all customer interactions accurately in our Customer Relationship Management (CRM) system
Collaborate with the support and technical teams to enhance service delivery
Stay updated on health technology trends and product offerings to provide informed customer support
Requirements
Fluency in German (both written and spoken) is required; proficiency in English is a plus
Previous experience in customer service, ideally in the healthcare or HealthTech industry
Strong communication and interpersonal skills, with a focus on delivering excellent customer experiences
Proficient in troubleshooting and resolving technical issues
Ability to work independently and manage time effectively in a remote work environment
Familiarity with CRM systems and general computer applications
Willingness to be flexible with work hours to accommodate customer needs
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More..
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
IT Services and IT Consulting
Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x
Get notified about new Customer Service Specialist jobs in
Germany .
#J-18808-Ljbffr
Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives at a leading HealthTech company. This role is perfect for individuals who are passionate about healthcare technology and dedicated to providing exceptional customer support. You will assist clients in navigating our healthcare solutions and addressing their inquiries, all while working remotely from the beautiful location of Greece.
Key Responsibilities
Respond to customer inquiries related to HealthTech products and services via phone, email, and live chat in German
Guide customers through the features and benefits of our healthcare solutions and assist with account access
Troubleshoot and resolve technical issues efficiently to ensure customer satisfaction
Document all customer interactions accurately in our Customer Relationship Management (CRM) system
Collaborate with the support and technical teams to enhance service delivery
Stay updated on health technology trends and product offerings to provide informed customer support
Requirements
Fluency in German (both written and spoken) is required; proficiency in English is a plus
Previous experience in customer service, ideally in the healthcare or HealthTech industry
Strong communication and interpersonal skills, with a focus on delivering excellent customer experiences
Proficient in troubleshooting and resolving technical issues
Ability to work independently and manage time effectively in a remote work environment
Familiarity with CRM systems and general computer applications
Willingness to be flexible with work hours to accommodate customer needs
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More..
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
IT Services and IT Consulting
Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x
Get notified about new Customer Service Specialist jobs in
Germany .
#J-18808-Ljbffr