Symphony Corporation
Sr Technical Recruiter at Symphony Corporation
Responsibilities
This position assists customers to resolve technical support issues of various levels of complexity, related to computer hardware, software, associated peripheral equipment, and user password related items. In addition to providing phone support to customers, this position will also perform installation, maintenance and problem resolution of desktop platforms, software, and operating systems. This position will assist in the development and maintenance of the support knowledgebase, training and documentation. This position maintains a strong customer focus, attention to detail, prioritization, and effective communication.
Qualifications
Service Desk & IT/Desktop Support (2‑5+ years of relevant experience)
Troubleshoot hardware issues, OS and software issues (2‑5+ years of relevant experience)
Strong communication and customer service skills
Flexibility to help service desk during peak hours
Image and deploy PCs (2‑5 years' experience)
Seniority level
Entry level
Employment type
Contract
Job function
Information Technology
IT Services and IT Consulting
Referrals increase your chances of interviewing at Symphony Corporation by 2x
Get notified about new Desktop Support Engineer jobs in
Madison, WI .
#J-18808-Ljbffr
This position assists customers to resolve technical support issues of various levels of complexity, related to computer hardware, software, associated peripheral equipment, and user password related items. In addition to providing phone support to customers, this position will also perform installation, maintenance and problem resolution of desktop platforms, software, and operating systems. This position will assist in the development and maintenance of the support knowledgebase, training and documentation. This position maintains a strong customer focus, attention to detail, prioritization, and effective communication.
Qualifications
Service Desk & IT/Desktop Support (2‑5+ years of relevant experience)
Troubleshoot hardware issues, OS and software issues (2‑5+ years of relevant experience)
Strong communication and customer service skills
Flexibility to help service desk during peak hours
Image and deploy PCs (2‑5 years' experience)
Seniority level
Entry level
Employment type
Contract
Job function
Information Technology
IT Services and IT Consulting
Referrals increase your chances of interviewing at Symphony Corporation by 2x
Get notified about new Desktop Support Engineer jobs in
Madison, WI .
#J-18808-Ljbffr