Tapestry, Inc.
Senior Sales Associate
Location: Birch Run, MI, US
Kate Spade New York is a global lifestyle brand founded in 1993 that designs handbags, ready‑to‑wear, jewelry, footwear, and home décor. The brand is known for its colorful, bold, and optimistic aesthetic and celebrates confident women worldwide.
Responsibilities
Achieve individual sales goals.
Develop strong product knowledge across all categories.
Deliver exemplary customer service and provide the ultimate Kate Spade experience.
Build a personal connection with guests through effective selling skills.
Partner with Store Manager and Assistant Manager to elevate selling culture.
Initiate business‑driving events in store.
Communicate the Kate Spade New York brand aesthetic, philosophy, and lifestyle to the sales team and customers.
Build strong relationships with clients as a brand ambassador.
Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales.
Adhere to company policies and procedures with honesty and integrity.
Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, and securing the facility.
Exhibit strong communication skills.
Contribute to an elevated selling culture.
Maintain an elevated sense of personal style.
Qualifications
Minimum 2–3 years’ experience in luxury goods or a comparable retail environment.
Bachelor’s degree in a related field preferred.
Physical Requirements
Availability to work a store schedule, as needed, including evenings and weekends.
Standing for extended periods of time.
Ability to safely lift boxes up to 50 pounds.
Comfortable climbing ladders.
Competencies
Courage : Provides current, direct, complete, and actionable feedback; knows people’s standing; faces up to people problems and takes appropriate action.
Creativity : Generates new and unique ideas and makes connections among previously unrelated concepts.
Customer Focus : Dedicated to meeting expectations of internal and external customers and gains their trust.
Dealing with Ambiguity : Adapts to change, shifts gears comfortably, and makes decisions without having a complete picture.
Drive for Results : Consistently exceeds goals and pushes self and others for results.
Interpersonal Savvy : Relates well with all people levels, builds rapport, and diffuses high‑tension situations.
Learning on the Fly : Learns quickly, experiments, and finds solutions to unfamiliar tasks.
Competencies for People Managers
Strategic Agility : Anticipates future consequences, shares credible visions, and creates breakthrough strategies.
Developing Direct Reports and Others : Provides challenging tasks, holds frequent development discussions, and builds a people‑builder culture.
Building Effective Teams : Fosters morale, shares wins, and creates a feeling of belonging.
Kate Spade is an equal‑opportunity and affirmative‑action employer. All employment decisions are based on applicants’ qualifications, without regard to any protected class.
Job Segment: Brand Ambassador, Outside Sales, Temporary, Marketing, Sales, Contract
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Kate Spade New York is a global lifestyle brand founded in 1993 that designs handbags, ready‑to‑wear, jewelry, footwear, and home décor. The brand is known for its colorful, bold, and optimistic aesthetic and celebrates confident women worldwide.
Responsibilities
Achieve individual sales goals.
Develop strong product knowledge across all categories.
Deliver exemplary customer service and provide the ultimate Kate Spade experience.
Build a personal connection with guests through effective selling skills.
Partner with Store Manager and Assistant Manager to elevate selling culture.
Initiate business‑driving events in store.
Communicate the Kate Spade New York brand aesthetic, philosophy, and lifestyle to the sales team and customers.
Build strong relationships with clients as a brand ambassador.
Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales.
Adhere to company policies and procedures with honesty and integrity.
Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, and securing the facility.
Exhibit strong communication skills.
Contribute to an elevated selling culture.
Maintain an elevated sense of personal style.
Qualifications
Minimum 2–3 years’ experience in luxury goods or a comparable retail environment.
Bachelor’s degree in a related field preferred.
Physical Requirements
Availability to work a store schedule, as needed, including evenings and weekends.
Standing for extended periods of time.
Ability to safely lift boxes up to 50 pounds.
Comfortable climbing ladders.
Competencies
Courage : Provides current, direct, complete, and actionable feedback; knows people’s standing; faces up to people problems and takes appropriate action.
Creativity : Generates new and unique ideas and makes connections among previously unrelated concepts.
Customer Focus : Dedicated to meeting expectations of internal and external customers and gains their trust.
Dealing with Ambiguity : Adapts to change, shifts gears comfortably, and makes decisions without having a complete picture.
Drive for Results : Consistently exceeds goals and pushes self and others for results.
Interpersonal Savvy : Relates well with all people levels, builds rapport, and diffuses high‑tension situations.
Learning on the Fly : Learns quickly, experiments, and finds solutions to unfamiliar tasks.
Competencies for People Managers
Strategic Agility : Anticipates future consequences, shares credible visions, and creates breakthrough strategies.
Developing Direct Reports and Others : Provides challenging tasks, holds frequent development discussions, and builds a people‑builder culture.
Building Effective Teams : Fosters morale, shares wins, and creates a feeling of belonging.
Kate Spade is an equal‑opportunity and affirmative‑action employer. All employment decisions are based on applicants’ qualifications, without regard to any protected class.
Job Segment: Brand Ambassador, Outside Sales, Temporary, Marketing, Sales, Contract
#J-18808-Ljbffr