NC Department of Health and Human Services
EHR Beaker Analyst
NC Department of Health and Human Services, Raleigh, North Carolina, United States
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Applications Systems Specialist II
role at
NC Department of Health and Human Services
Join to apply for the
Applications Systems Specialist II
role at
NC Department of Health and Human Services
Get AI‑powered advice on this job and more exclusive features.
About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Agency Dept of Health and Human Services
Division SEC OFFICE - INFO TECH
Position Information Job Classification Title : Applications Systems Specialist II (NS)
Position Number : 60045515
Grade : DT11
Description Of Work The Application Systems Specialist II serves as the Epic Certified Beaker Analyst responsible for the implementation, support, and optimization of the Epic Beaker Laboratory Information System (LIS) across thirteen state‑operated healthcare facilities. This position ensures the seamless integration and performance of laboratory workflows, middleware systems, and instrument interfaces in alignment with clinical and regulatory standards. Acting as the primary liaison between laboratory operations, IT, and Epic application teams, the role supports high‑quality patient diagnostics and clinical decision‑making. The Analyst applies advanced technical expertise to maintain system integrity, troubleshoot complex issues, and enhance application functionality. This position requires independent judgment, collaboration across disciplines, and adherence to compliance requirements.
Key Duties Include
Implement and configure Epic Beaker LIS modules to support laboratory operations across multiple healthcare facilities.
Maintain and optimize middleware systems and instrument interfaces to ensure accurate and efficient data exchange.
Collaborate with laboratory staff, vendors, and IT teams to support system integration and workflow alignment.
Troubleshoot and resolve complex application and interface issues impacting laboratory performance.
Ensure compliance with CLIA, CAP, HIPAA, and North Carolina state laboratory regulations.
Develop and execute validation protocols for new instruments, middleware, and system upgrades.
Provide technical support and training to end users on Epic Beaker functionality and related systems.
Participate in a rotating after‑hours on‑call schedule to support critical system operations.
Conduct site visits for testing, training, and go‑live support as needed.
Document system configurations, workflows, and issue resolutions to maintain operational transparency and continuity.
Knowledge, Skills, and Abilities / Management Preferences Salary Grade Range: $88,187.00‑$154,327.00
Applicants who possess the following skills are preferred:
Demonstrated expert‑level proficiency in configuring and supporting Epic Beaker Clinical Pathology modules across multi‑site healthcare environments.
Documented experience integrating laboratory instruments using middleware platforms such as Mirth Connect and Data Innovations, with consistent success in maintaining data accuracy and system uptime.
Advanced experience in interpreting and applying HL7 and ASTM standards to ensure seamless communication between laboratory systems and external applications.
Track record of conducting validation and optimization of laboratory workflows to meet CLIA, CAP, HIPAA, and state‑specific compliance requirements.
Demonstrated strong analytical background in diagnosing and resolving complex LIS performance issues, with documented improvements in system reliability and user satisfaction.
Posting Information The Posting Will Close At 11:59 P.M. The Night Before the End Date.
This Position Is Exempt And Is EXEMPT From Certain Provisions Of The State Human Resources Act (GS 126). This Position Is Designated As “Mandatory” And Must Report Or Stay Over During Adverse Weather Events.
About the NC DHHS Information Technology Division In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.
Compensation And Benefits The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high‑quality, low‑cost benefits on a pre‑tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.
Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.
DHHS uses the Merit‑Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
In accordance with the Governor’s Executive Order 303, our agency supports second‑chance employment for individuals who were previously incarcerated or justice‑involved. We invite all potential applicants to apply for positions for which they may be qualified.
Application Process Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the “Work Experience” section of the application to support your answers.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
Applicants may be subject to a criminal background check. All candidates selected for positions considered “Positions of Trust” will be subject to a criminal background check.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are “Under Review” and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.
Minimum Education And Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelor’s degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and six years of progressive experience in business application, business intelligence, or enterprise application consulting or development; or Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and seven years of progressive experience in business application consulting or development; or High School or General Education Development (GED) diploma and ten years of experience in business application, business intelligence, or enterprise application consulting or development; or an equivalent combination of education and experience.
EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Application Contact If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.
Recruiter Yvette Jones
Email talentacquisition@dhhs.nc.gov
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Government Administration
#J-18808-Ljbffr
Applications Systems Specialist II
role at
NC Department of Health and Human Services
Join to apply for the
Applications Systems Specialist II
role at
NC Department of Health and Human Services
Get AI‑powered advice on this job and more exclusive features.
About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Agency Dept of Health and Human Services
Division SEC OFFICE - INFO TECH
Position Information Job Classification Title : Applications Systems Specialist II (NS)
Position Number : 60045515
Grade : DT11
Description Of Work The Application Systems Specialist II serves as the Epic Certified Beaker Analyst responsible for the implementation, support, and optimization of the Epic Beaker Laboratory Information System (LIS) across thirteen state‑operated healthcare facilities. This position ensures the seamless integration and performance of laboratory workflows, middleware systems, and instrument interfaces in alignment with clinical and regulatory standards. Acting as the primary liaison between laboratory operations, IT, and Epic application teams, the role supports high‑quality patient diagnostics and clinical decision‑making. The Analyst applies advanced technical expertise to maintain system integrity, troubleshoot complex issues, and enhance application functionality. This position requires independent judgment, collaboration across disciplines, and adherence to compliance requirements.
Key Duties Include
Implement and configure Epic Beaker LIS modules to support laboratory operations across multiple healthcare facilities.
Maintain and optimize middleware systems and instrument interfaces to ensure accurate and efficient data exchange.
Collaborate with laboratory staff, vendors, and IT teams to support system integration and workflow alignment.
Troubleshoot and resolve complex application and interface issues impacting laboratory performance.
Ensure compliance with CLIA, CAP, HIPAA, and North Carolina state laboratory regulations.
Develop and execute validation protocols for new instruments, middleware, and system upgrades.
Provide technical support and training to end users on Epic Beaker functionality and related systems.
Participate in a rotating after‑hours on‑call schedule to support critical system operations.
Conduct site visits for testing, training, and go‑live support as needed.
Document system configurations, workflows, and issue resolutions to maintain operational transparency and continuity.
Knowledge, Skills, and Abilities / Management Preferences Salary Grade Range: $88,187.00‑$154,327.00
Applicants who possess the following skills are preferred:
Demonstrated expert‑level proficiency in configuring and supporting Epic Beaker Clinical Pathology modules across multi‑site healthcare environments.
Documented experience integrating laboratory instruments using middleware platforms such as Mirth Connect and Data Innovations, with consistent success in maintaining data accuracy and system uptime.
Advanced experience in interpreting and applying HL7 and ASTM standards to ensure seamless communication between laboratory systems and external applications.
Track record of conducting validation and optimization of laboratory workflows to meet CLIA, CAP, HIPAA, and state‑specific compliance requirements.
Demonstrated strong analytical background in diagnosing and resolving complex LIS performance issues, with documented improvements in system reliability and user satisfaction.
Posting Information The Posting Will Close At 11:59 P.M. The Night Before the End Date.
This Position Is Exempt And Is EXEMPT From Certain Provisions Of The State Human Resources Act (GS 126). This Position Is Designated As “Mandatory” And Must Report Or Stay Over During Adverse Weather Events.
About the NC DHHS Information Technology Division In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.
Compensation And Benefits The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high‑quality, low‑cost benefits on a pre‑tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.
Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.
DHHS uses the Merit‑Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
In accordance with the Governor’s Executive Order 303, our agency supports second‑chance employment for individuals who were previously incarcerated or justice‑involved. We invite all potential applicants to apply for positions for which they may be qualified.
Application Process Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the “Work Experience” section of the application to support your answers.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
Applicants may be subject to a criminal background check. All candidates selected for positions considered “Positions of Trust” will be subject to a criminal background check.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are “Under Review” and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.
Minimum Education And Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelor’s degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and six years of progressive experience in business application, business intelligence, or enterprise application consulting or development; or Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and seven years of progressive experience in business application consulting or development; or High School or General Education Development (GED) diploma and ten years of experience in business application, business intelligence, or enterprise application consulting or development; or an equivalent combination of education and experience.
EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Application Contact If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.
Recruiter Yvette Jones
Email talentacquisition@dhhs.nc.gov
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Government Administration
#J-18808-Ljbffr