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GM Financial

Cloud Engineer II

GM Financial, Arlington, Texas, United States, 76000

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Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office.

Responsibilities About the Role:

A cloud engineer plays a crucial role in supporting Azure API Management (APIM), helping organization manage, secure, and scale their APIs. Supporting Azure APIM requires technical expertise, strategic planning, and teamwork. By performing below outlined job duties, a cloud engineer needs to ensure the efficient operation, security, and scalability of APIs, essential for an organization's digital transformation.

API Management

Designing, creating, and deploying APIs

Monitoring API usage and performance

Implementing versioning and updates

Ensuring API security through authentication and authorization mechanisms

Platform Configuration and Optimization

Setting up APIM instance and configuring policies

Optimizing performance through caching and load balancing

Scaling the platform to accommodate fluctuating workloads

Security and Compliance

Implementing security policies and practices to protect data

Ensuring compliance with relevant standards and regulations

Regularly monitoring and auditing security measures

Integration and Automation

Integrating APIM with Azure DevOps for CI/CD pipelines

Automating deployment and monitoring tasks

Developing scripts and tools to streamline operations

Documentation and Support

Creating and maintaining comprehensive documentation for APIs and platform configurations

Providing technical support and troubleshooting issues

Training and mentoring team members on best practices

Performance Monitoring and Troubleshooting

Utilizing Azure Monitor and Application Insights for performance tracking

Identifying and resolving bottlenecks and issues

Conducting root cause analysis for persistent problems

Collaboration and Stakeholder Management

Be available for an on-call rotation to participate in troubleshooting and communication efforts outside of normal business hours

Working closely with development and operations teams

Communicating with business stakeholders to understand requirements

Providing regular updates and reports on API performance and issues

Qualifications What makes you a dream candidate?

Knowledge and Skills

A solid grasp of core API concepts, such as RESTful services, SOAP, HTTP protocols, and API lifecycle management, is crucial. Familiarity with JSON, XML, and OpenAPI/Swagger specifications is also beneficial

Knowledge of Azure services, including resource management, Azure portal navigation, and cloud concepts, is required

Extensive working experience in Azure Resource Manager (ARM) templates, Terraform and Azure CLI are required

Experience with security protocols such as OAuth, JWT, and API keys is necessary to ensure secure API interactions. Understanding Azure AD for authentication and authorization is also critical for safeguarding APIs

Skills in designing and developing APIs using languages like C#, Python, java, or Node.js are essential. Knowledge of API design best practices, including versioning, error handling, and documentation, is important for maintaining high-quality APIs

Proficiency in setting up and interpreting monitoring tools like Azure Monitor, Log Analytics, and Application Insights is crucial. These tools help in tracking API performance, identifying issues, and optimizing performance

Knowledge of configuring API gateways, policies, and developer portals within Azure APIM is essential. This includes setting up rate limiting, request/response transformations, and caching

Understanding how to integrate APIM with other Azure services like Azure Functions, Logic Apps, and Service Bus can enhance API capabilities. This integration facilitates serverless architectures and complex workflows

Familiarity with DevOps practices and tools such as Azure DevOps, Git, and Jenkins is important for automating API deployment and management

Knowledge of creating CI/CD pipelines for API versioning and updates ensures smooth and continuous delivery

Skills in identifying and resolving issues within APIs and the APIM platform are vital. This involves using logs, diagnostics tools, and understanding common error codes and their solutions

Ability to optimize API performance through techniques such as caching, load balancing, and efficient routing is important. Understanding the impact of various policies on API performance helps in fine-tuning configurations

Experience creating comprehensive documentation for APIs, policies, and configurations is necessary. Effective communication with stakeholders, including developers and business leaders, ensures alignment and successful API implementations

Experience and Education

Bachelor’s Degree in related field or equivalent work or military experience required

Master’s Degree in a related field preferred

3-5 years of progressive IT experience with a minimum of 1 years’ experience in software development, test automation, system administration or infrastructure/operations required

2-3 years of experience in cloud technologies with at least 1 year of project experience with Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP) or similar technologies required

What We Offer:

Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture:

Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation:

Competitive pay and bonus eligibility

Work Life Balance:

Flexible hybrid work environment, 2-days a week in office

Job Info

Job Identification 528

Job Category Technology

Posting Date 07/09/2025, 04:11 PM

Degree Level Bachelor's Degree

Job Schedule Full time

Locations 4001 Embarcadero, Arlington, TX, 76014, US 4001 Embarcadero, Arlington, TX, 76014, US (Hybrid)

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