Quality Assurance Analyst — Mission-Critical Contact Center

A leading consulting firm is seeking a Quality Assurance Analyst in Little Rock, Arkansas. The analyst will monitor customer interactions and assess their quality to ensure compliance with standards. Strong analytical and communication skills, along with a Bachelor's degree and five years of experience in contact center quality assurance, are essential. The role offers opportunities for professional development and a comprehensive benefits package. #J-18808-Ljbffr