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Domino's

Customer Service Rep (01472) - 12416 Dixie Highway

Domino's, Louisville, Kentucky, us, 40201

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We are MBR Management, a locally owned franchise of Domino’s, and we treat all team members like family. Our goal is to help you accomplish your objectives—whether that’s a career with us or earning extra cash.

Job Description Join our dynamic team as a Customer Service Representative in Louisville, United States. We are looking for an enthusiastic, customer‑focused individual to provide exceptional service and create a positive experience for our valued customers.

Greet customers warmly and take orders accurately in a fun and exciting environment

Maintain a clean and sanitized workspace for both team members and customers

Prepare and deliver high‑quality products consistently

Manage time effectively and multitask in a fast‑paced work environment

Utilize advanced technology and equipment to process orders efficiently

Resolve customer inquiries and concerns with empathy and professionalism

Collaborate with team members to ensure smooth operations during all shifts

Assist in inventory management and organizational tasks

Operate various equipment within the store

Contribute to maintaining a positive and inclusive work atmosphere

Qualifications

Strong communication skills to interact effectively with customers and team members

Basic math skills for handling transactions and counting change

Positive, upbeat attitude with a customer‑focused mindset

Physical ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds

Willingness to learn and adapt to new processes and technologies

Excellent multitasking abilities to handle multiple orders simultaneously

Problem‑solving skills to address customer concerns and operational challenges

Flexibility to work various shifts, including days, evenings, and weekends

Customer service experience preferred but not required

Ability to thrive in a fast‑paced, goal‑oriented environment

Team player with a collaborative spirit and desire to contribute to overall success

Benefits

Flexible hours

Competitive wages

Employee discount on all food items

Advancement opportunities

Paid training

Additional Benefits for Full‑Time Drivers

Health, dental & vision insurance after 60 days of employment

Voluntary accident/critical illness coverage

Flexible spending accounts

401(k) contribution option

Referrals increase your chances of interviewing at Domino’s by 2×.

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