Elevance Health
LTSS Service Coordinator - Eastern Iowa
Elevance Health, Cedar Rapids, Iowa, United States, 52404
LTSS Service Coordinator
Elevance Health is hiring a LTSS Service Coordinator to conduct service coordination functions for a defined caseload of individuals in specialized programs.
Location & Territory Candidate will need to meet face‑to‑face with patients in and around the following counties: Wapello Tama Marshall Franklin Hardin Jasper Marion Lucas Wayne Fayette Black Hawk Buchanan Delaware Jackson Dubuque Johnson Louisa Muscatine Monroe Des Moines Jefferson Howard Benton Scott Washington
Field This field‑based role enables associates to primarily operate in the field, traveling to client sites or designated locations as required, with occasional office attendance for meetings or training.
Responsibilities The LTSS Service Coordinator is responsible for: Performing face‑to‑face program assessments using predefined tools and techniques for eligibility and needs identification. Managing non‑clinical and clinical needs of members with chronic illnesses, co‑morbidities, and/or disabilities, ensuring efficient utilization of long‑term services and supports. Coordinating with interdisciplinary teams, including Medical Directors, to develop integrated care plans. Documenting short and long‑term service and support goals in collaboration with the member’s care team. Identifying members who may benefit from alternative levels of service or other waiver programs. Submitting utilization/authorization requests to utilization management with supporting documentation. Reporting critical incidents to appropriate internal and external agencies. Assisting with appeals, grievances, and state audits. Traveling to work sites and other locations as necessary.
Impact How you will make an impact: Using motivational interviewing techniques to support member engagement. Serving as a single point of contact for member cases and coordinating with clinical teams. Mentoring new staff and contributing to process improvement initiatives.
Minimum Requirements Requires a BA/BS degree and a minimum of 2 years of experience working with a social work agency, or an equivalent education/experience combination. Specific education, years, and type of experience may be required based on state law and contract requirements.
Preferred Skills, Capabilities and Experiences BA/BS degree in a healthcare related field preferred.
Equal Employment Opportunity Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
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Location & Territory Candidate will need to meet face‑to‑face with patients in and around the following counties: Wapello Tama Marshall Franklin Hardin Jasper Marion Lucas Wayne Fayette Black Hawk Buchanan Delaware Jackson Dubuque Johnson Louisa Muscatine Monroe Des Moines Jefferson Howard Benton Scott Washington
Field This field‑based role enables associates to primarily operate in the field, traveling to client sites or designated locations as required, with occasional office attendance for meetings or training.
Responsibilities The LTSS Service Coordinator is responsible for: Performing face‑to‑face program assessments using predefined tools and techniques for eligibility and needs identification. Managing non‑clinical and clinical needs of members with chronic illnesses, co‑morbidities, and/or disabilities, ensuring efficient utilization of long‑term services and supports. Coordinating with interdisciplinary teams, including Medical Directors, to develop integrated care plans. Documenting short and long‑term service and support goals in collaboration with the member’s care team. Identifying members who may benefit from alternative levels of service or other waiver programs. Submitting utilization/authorization requests to utilization management with supporting documentation. Reporting critical incidents to appropriate internal and external agencies. Assisting with appeals, grievances, and state audits. Traveling to work sites and other locations as necessary.
Impact How you will make an impact: Using motivational interviewing techniques to support member engagement. Serving as a single point of contact for member cases and coordinating with clinical teams. Mentoring new staff and contributing to process improvement initiatives.
Minimum Requirements Requires a BA/BS degree and a minimum of 2 years of experience working with a social work agency, or an equivalent education/experience combination. Specific education, years, and type of experience may be required based on state law and contract requirements.
Preferred Skills, Capabilities and Experiences BA/BS degree in a healthcare related field preferred.
Equal Employment Opportunity Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
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