ManpowerGroup Global, Inc.
Our client, a leading financial services organization, is seeking a Tech Support to join their team. As a Tech Support, you will be part of the support department supporting the client support team. The ideal candidate will have effective communication skills, adaptability, and a proactive attitude which will align successfully in the organization.
Job Title:
Tech Support-Japanese Duration - through 11/30/2026
Location:
New York, NY 10172
Pay Range:
$45-50hr
What's the Job?
Provide guidance and explanations on migration procedures and how to use the new system
Respond to customer inquiries related to the migration process via phone and email
Update customer-facing materials such as migration guides, FAQs, and support documentation
Track customer migration progress and conduct follow-ups to ensure smooth transitions
Escalate technical issues or concerns to internal teams and coordinate resolutions
What's Needed?
Ability to communicate effectively in both Japanese and English (mandatory)
Strong common sense and general communication skills (mandatory)
Ability to respond flexibly to changing situations (mandatory)
Experience in banking (if possible)
Experience in customer support (if possible)
What's in it for me?
Opportunity to work in a dynamic and supportive environment
Engage in meaningful projects that impact client success
Develop your skills in a growing industry
Collaborate with a diverse and talented team
Upon completion of waiting period consultants are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
#J-18808-Ljbffr
Job Title:
Tech Support-Japanese Duration - through 11/30/2026
Location:
New York, NY 10172
Pay Range:
$45-50hr
What's the Job?
Provide guidance and explanations on migration procedures and how to use the new system
Respond to customer inquiries related to the migration process via phone and email
Update customer-facing materials such as migration guides, FAQs, and support documentation
Track customer migration progress and conduct follow-ups to ensure smooth transitions
Escalate technical issues or concerns to internal teams and coordinate resolutions
What's Needed?
Ability to communicate effectively in both Japanese and English (mandatory)
Strong common sense and general communication skills (mandatory)
Ability to respond flexibly to changing situations (mandatory)
Experience in banking (if possible)
Experience in customer support (if possible)
What's in it for me?
Opportunity to work in a dynamic and supportive environment
Engage in meaningful projects that impact client success
Develop your skills in a growing industry
Collaborate with a diverse and talented team
Upon completion of waiting period consultants are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
#J-18808-Ljbffr