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PATH

Case Manager - Highland Gardens (5410)

PATH, California, Missouri, United States, 65018

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Case Manager - Highland Gardens (5410)

LOCATION:

Los Angeles, CA 90004

SALARY:

$23.24 – $28.28 per hour

PAY FREQUENCY:

24 Pay Periods Per Year

WORK SCHEDULE:

Full‑time, Mon‑Fri 8:30 a.m. to 5:00 p.m.

EMPLOYMENT TYPE:

Full-time, Non‑Exempt

DRIVING REQUIRED

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing team as the Case Manager at the Highland Gardens location.

About Path Since its foundation in 1984, PATH (People Assisting The Homeless) pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

About Our Team We believe our mission to end homelessness can be achieved by providing permanent housing and highly individualized supportive services. Every program in our growing range of services is designed to holistically address barriers to long‑term housing stability.

About The Job As part of the Interim Housing team, the Case Manager role’s main function is to assist clients in breaking the cycle of homelessness by utilizing a “whatever it takes” approach. This position supports clients through all phases of homelessness, including on the street, interim housing, transitional housing, and permanent housing. They assist clients with accessing and maintaining necessary services among healthcare, social services, interpersonal support systems, and navigating through a coordinated entry system (CES). The role provides individualized supportive services by helping each client develop a plan to address strengths, barriers, and support health needs, increase income, and find and maintain housing.

Position Responsibilities

Conduct intake and individualized needs assessment for all participants and collaborate to develop an Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income, and other personal goals including medical, mental health, substance use, financial resources, vocational, and social support needs.

Provide referrals, linkages, information, and support to resources that help participants achieve their ISP goals.

Complete program‑specific assessments (e.g., VI‑SPDAT).

Evaluate strengths and challenges to address short‑term and long‑term goals; conduct a 90‑day review with the participant after initial intake.

Maintain documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintaining a complete, accurate, and current participant file with all required documents.

Maintain confidentiality of participant files per HIPAA and all applicable guidelines.

Develop therapeutic and/or professional relationships with clients and systems/partners that enhance efforts to engage and retain individuals with their housing goals.

Provide crisis intervention and risk assessment services focused on increasing safety and enhancing the client’s ability to independently solve problems, utilize effective coping skills, and manage and self‑coordinate their own care, including services for individuals with chronic trauma.

Use motivational interviewing and trauma‑informed care in service delivery.

Maintain current, thorough knowledge of community resources and utilize them to provide comprehensive, wrap‑around services to clients.

What You Bring

Analytical skills and attention to detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision‑making. Consistently produce high‑quality work with accuracy and precision.

Collaboration and teamwork: Work effectively with others, building positive relationships with colleagues, participants, and stakeholders.

Communication: Convey information clearly and effectively, both verbally and in writing, to individuals and groups.

Creativity and initiative: Take action and make decisions proactively, demonstrating a willingness to take on additional responsibilities and generate innovative solutions.

Critical thinking and problem solving: Analyze and evaluate information, identify key issues, consider alternatives, and make logical decisions based on sound reasoning.

Ethics and boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing while maintaining professional boundaries.

Preferred Qualifications

Two (2) years of experience in healthcare, case management, homeless services, or working with vulnerable populations or a related field.

Minimum Qualifications

All levels of education and experience are welcome.

Mandatory Requirements

Have employment eligibility verification.

Have or be able and willing to obtain CPR/First Aid training.

Successfully complete the following as a condition of hire:

Tuberculosis test

Background screening

Drug test

Driving

Driving is an essential function of this position.

Have reliable transportation.

A valid driver’s license.

Proof of insurance and ownership for personal vehicles used during work duties.

The ability to qualify for PATH’s insurance coverage.

Employment Eligibility Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

California-Based Work Expectations We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office does not establish approval for work to be conducted outside of California. PATH does not offer fully remote positions; some roles may include a schedule that involves multiple designated worksites or approved off‑site locations, but this does not imply work will be performed from home.

What We Offer In addition to a rewarding work environment, we offer a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

How to Apply If this position sounds like a fit, please submit your application today. A resume is required.

Equal Employment Opportunity Statement PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PATH will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.

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