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Firebirds International, LLC

Service/Bar Manager

Firebirds International, LLC, Charlotte, North Carolina, United States, 28245

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Southpark Firebirds of South Park 3920 Sharon Road Suite B100 Charlotte, NC 28211, USA Overview

With limited supervision, the Service/Bar Manager is responsible for the daily operations of the front of house functions in a restaurant, including appearance, guest experience, leadership of team members, scheduling of front of house positions, and effective communication with the General Manager. Our Service/Bar Manager is accountable for ensuring extraordinary experiences through hospitality. Our Service/Bar Managers are responsible for executing quality and value in all steps of service, whether it be food execution, guest relations, or level of service. Our Service/Bar Managers play an active role in the dining room and are critical team members to ensuring extraordinary experiences for all our stakeholders.

What We Expect of You:

Engages with the team members and the guests

Maintains a strong presence in the dining room, bar, and front door in order to ensure the guests are well taken care of and steps of service are being executed

Oversees learning and development of hourly team

Organizes scheduling for front of house team members

Responsible for team development by interviewing and hiring front of house team members to maintain staffing goals

Manages bar inventory and ordering

Conducts inventory of wine, liquor, and beer bi-weekly in a team effort

Partners with the General Manager to ensure all operations run smoothly

What’s In It For You:

Excellent earning potential

Attainable bonus paid every other pay period

Two weeks of paid time-off annually

401k + company match

New restaurant openings— several growth opportunities for all team members

Holiday closures— closed on Christmas and Thanksgiving Day; early closures on the Fourth of July and Christmas Eve

Qualifications

Minimum 2 years high volume, full-service restaurant experience

Warm, passionate, and committed to the industry

Ability to remain calm, cool, and collected under pressure

Self-Actualized, motivated, and dependable

Self-discipline; maintained professional appearance

If you are seeking a position with growth opportunities, in depth learning and development, and supportive team members, then Fire Up your career and apply to Firebirds today!

Firebirds is an Equal Opportunity Employer.

Preferred

Enthusiastic: Shows intense and eager enjoyment and interest

Leader: Inspires teammates to follow them

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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