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Firebirds Wood Fired Grill

Service/Bar Manager

Firebirds Wood Fired Grill, Huntersville, North Carolina, United States, 28078

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Service/Bar Manager

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Firebirds Wood Fired Grill .

Position Overview With limited supervision, the Service/Bar Manager is responsible for the daily operations of the front‑of‑house functions in a restaurant, including appearance, guest experience, leadership of team members, scheduling of front‑of‑house positions, and effective communication with the General Manager. The Service/Bar Manager is accountable for ensuring extraordinary experiences through hospitality and executing quality and value in all steps of service, whether it be food execution, guest relations, or level of service. The Service/Bar Manager plays an active role in the dining room and is a critical team member in ensuring extraordinary experiences for all stakeholders.

Responsibilities

Engages with the team members and the guests

Maintains a strong presence in the dining room, bar, and front door to ensure guests are well taken care of and steps of service are being executed

Oversees learning and development of hourly team

Organizes scheduling for front‑of‑house team members

Responsible for team development by interviewing and hiring front‑of‑house team members to maintain staffing goals

Manages bar inventory and ordering

Conducts inventory of wine, liquor, and beer bi‑weekly in a team effort

Partners with the General Manager to ensure all operations run smoothly

Qualifications

Minimum 2 years high volume, full‑service restaurant experience

Warm, passionate, and committed to the industry

Excellent communication skills

Ability to remain calm, cool, and collected under pressure

Self‑actualized, motivated, and dependable

Self‑discipline; maintains professional appearance

Benefits

Excellent earning potential

Attainable bonus paid every other pay period

Comprehensive training

Two weeks of paid time‑off annually

401k with company match

Competitive benefits—Medical, Dental, Vision, & Life Insurance

New restaurant openings—several growth opportunities for all team members

Holiday closures—closed on Christmas and Thanksgiving Day; early closures on the Fourth of July and Christmas Eve

Firebirds is an Equal Opportunity Employer.

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