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Primary Health Network

Front Office Assistant

Primary Health Network, Phila, Pennsylvania, United States

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Mission To enhance the health and well‑being of the communities we serve by fostering trust and ensuring that every individual has access to high‑quality, compassionate, and exceptional healthcare.

Vision We envision a future where healthcare is a transformative, personalized journey that embodies a comprehensive approach marked by unwavering integrity, respect for all individuals, continuous innovation, and a relentless commitment to quality.

Job Description Front Office Assistant (Full Time)

Location:

Mercer County

Position:

Front Office Assistant

Benefits

Paid Time Off

8 Paid Holidays

No weekends (outpatient only)

Medical/Dental/Vision (Employee and Family plans available, eligible immediately upon start)

Employer Paid Short Term disability

Employer Paid Life Insurance

Retirement Plan

College Savings Plan

Fitness Center Membership Reimbursement

ID Shield & Legal Shield

Volunteer Time Off Program

Compensation Position starts at $16.00 per hour; wage considers licensure, experience, education, and site location.

Schedule

Monday 8:30 am – 5:00 pm

Tuesday 8:30 am – 5:00 pm (10:30 am – 7:00 pm on the 2nd and 4th Tuesday of each month)

Wednesday 8:30 am – 5:00 pm

Thursday 8:30 am – 5:00 pm

Friday 8:30 am – 5:00 pm

No weekends (outpatient only)

Position Overview Responsible for performing daily clerical activities within the front office and designated areas related to maintaining smooth patient flow and enforcing reimbursement‑related procedures as they apply to the front office.

Education/Experience Requirements High school graduate or equivalent. Minimum of one (1) year professional office experience in a healthcare setting preferred.

Good communication and interpersonal skills

Computer proficient

Excellent phone skills

Flexibility in the workplace

Proficient typing and computer skills

Must be available to work evening hours, as required

What Sets PHN Apart The Primary Health Network is the largest Federally Qualified Healthcare Center (FQHC) in the state of Pennsylvania. It is accredited by the Joint Commission and has achieved:

Patient‑Centered Medical Home Accreditation

Age Friendly Care Health System Participant

HRSA Community Health Quality Recognition in COVID‑19 data reporting and advanced health information technology implementation

Top 100 Inspiring Workplaces in North America for 2025

Primary Health Network is an equal‑opportunity employer (EOE).

Additional Note Primary Health Network

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