Facility Solutions Group
Service Dispatcher
Facility Solutions Group, Monmouth Heights at Manalapan, New Jersey, United States
Description
Facility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology fields. Our mission is to consistently provide our customers with superior value through quality products, service and support by contributing to the quality of life of all employees.
As one of the nation's largest single-source providers of lighting and electrical products, electrical services, electrical construction, and energy management solutions is expanding their staff and seeking a
Service Dispatcher
to join the New Jersey team.
Job Description As a
Service Dispatcher
you will examine and analyze work order requests from customers and schedule the appropriate field technician, relaying important information such as contact person, and service to be rendered or article to be repaired. The ideal candidate will possess a high level of professional customer service, be extremely organized, experience in scheduling and be comfortable working in Excel and Word.
A
Service Dispatcher
will:
Prepare work order and distribute to field technicians.
Schedule service call and dispatch field technicians.
Keep record of service calls and work orders.
Update and maintain service management system with complete notes and current status.
Audit and close completed work orders.
Qualifications
High School Diploma or General Education Degree
One year experience in scheduling/dispatching
Valid driver's license
Ability to multitask while staying organized
Strong verbal and written communications skills
Positive customer service skills
Experience in lighting and electrical a plus!
Benefits
Stable employment
401K Program with matching
Medical, Dental and Life benefits
Advancement opportunities for outstanding performers
To see more about FSG's culture, click the following link: http://subspla.sh/1lemcgO
#J-18808-Ljbffr
As one of the nation's largest single-source providers of lighting and electrical products, electrical services, electrical construction, and energy management solutions is expanding their staff and seeking a
Service Dispatcher
to join the New Jersey team.
Job Description As a
Service Dispatcher
you will examine and analyze work order requests from customers and schedule the appropriate field technician, relaying important information such as contact person, and service to be rendered or article to be repaired. The ideal candidate will possess a high level of professional customer service, be extremely organized, experience in scheduling and be comfortable working in Excel and Word.
A
Service Dispatcher
will:
Prepare work order and distribute to field technicians.
Schedule service call and dispatch field technicians.
Keep record of service calls and work orders.
Update and maintain service management system with complete notes and current status.
Audit and close completed work orders.
Qualifications
High School Diploma or General Education Degree
One year experience in scheduling/dispatching
Valid driver's license
Ability to multitask while staying organized
Strong verbal and written communications skills
Positive customer service skills
Experience in lighting and electrical a plus!
Benefits
Stable employment
401K Program with matching
Medical, Dental and Life benefits
Advancement opportunities for outstanding performers
To see more about FSG's culture, click the following link: http://subspla.sh/1lemcgO
#J-18808-Ljbffr