Companion Pet Partners
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Why Join Our Team Warm Hearts Pet Hospital is a full-service, community-loved animal hospital nestled in sunny Henderson, just minutes from the excitement of the Las Vegas Strip. We provide exceptional care for dogs, cats, rabbits, and more, offering everything from routine wellness and dental care to advanced surgical procedures and therapeutic laser treatments. Our modern facility is fully equipped with digital x-ray, ultrasound, surgical & therapeutic lasers, and more—giving our team the tools to practice at their best while focusing on what truly matters: the human‑animal bond. Our supportive environment features long‑standing staff and leadership that values every team member's voice and contribution.
What Sets Us Apart
Advanced Facility: State‑of‑the‑art hospital with comprehensive diagnostic and treatment technology
Team Stability: Supportive workplace with long‑standing staff and collaborative culture
Diverse Medicine: Full-service care for multiple species including dogs, cats, and rabbits
Positive Environment: Fun, friendly, fast‑paced setting where no two days are the same
Compassionate Approach: Delivering gold-standard care with a whole lot of heart
About This Role As a
Client Care Representative , you'll be the warm, welcoming face of our veterinary practice! In this vital front‑line position, you'll create positive first impressions with our clients and set the tone for their entire experience with us. You'll be the compassionate bridge between our clients and their beloved pets' care, guiding pet parents through appointments, answering questions, and ensuring smooth operations at our reception area. This role combines your people skills, organizational abilities, and genuine love for animals to help us deliver exceptional veterinary care.
What Success Looks Like
Creating Exceptional First Impressions: You'll warmly greet clients and their pets, making them feel welcome and valued from the moment they contact our practice.
Communication Excellence: You'll skillfully manage multi‑line phone systems, gather and document important information accurately, and convey pet care instructions clearly and compassionately.
Appointment Wizard: You'll masterfully schedule, confirm, and manage appointments while efficiently handling check‑ins and check‑outs with proper documentation.
Team Coordination: You'll promptly alert appropriate departments when patients arrive, distribute daily schedules, and ensure patient files are properly prepared and updated.
Professional Environment: You'll maintain an inviting, clean, and organized reception area that helps create a positive experience for clients and their pets.
What Makes You a Great Fit
Having full-time and Saturday availability
Providing a welcoming and professional first impression by greeting every client with efficiency and warmth
Ability to multi‑task and attend to multi‑line phone systems and veterinary programs
Proficient in handling high volume, high stress cases while maintaining professionalism
Efficiently optimize clinic workflow through strategic appointment scheduling and proactive confirmation calls
Maintaining any required documents or medical records
Upholding rigorous hospital standards for cleanliness and organization
Accurately handle deposits and financial transactions from clients
Accurately educate clients on veterinary services and best practices for animal care
Education & Experience
High School Diploma/GED or equivalent required
1+ years of customer service experience in an animal hospital
Strong knowledge of veterinary terminology and protocols
Manage cash handling and financial transactions
How We'll Support You
Competitive Pay: $18.00 per hour, commensurate with experience
Comprehensive Benefits: Health, dental, and vision insurance, plus 401k with company match
Growth Opportunities: Continuing education and professional development support
Work‑Life Balance: PTO and mental health assistance
Perks: Employee discounts on services, a scrub allowance, and a referral program
A Welcoming Team: We’re a hard‑working and collaborative team where your voice matters!
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Veterinary Services
Referrals increase your chances of interviewing at Companion Pet Partners by 2x
Sign in to set job alerts for “Veterinary Receptionist” roles.
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Get AI-powered advice on this job and more exclusive features.
Why Join Our Team Warm Hearts Pet Hospital is a full-service, community-loved animal hospital nestled in sunny Henderson, just minutes from the excitement of the Las Vegas Strip. We provide exceptional care for dogs, cats, rabbits, and more, offering everything from routine wellness and dental care to advanced surgical procedures and therapeutic laser treatments. Our modern facility is fully equipped with digital x-ray, ultrasound, surgical & therapeutic lasers, and more—giving our team the tools to practice at their best while focusing on what truly matters: the human‑animal bond. Our supportive environment features long‑standing staff and leadership that values every team member's voice and contribution.
What Sets Us Apart
Advanced Facility: State‑of‑the‑art hospital with comprehensive diagnostic and treatment technology
Team Stability: Supportive workplace with long‑standing staff and collaborative culture
Diverse Medicine: Full-service care for multiple species including dogs, cats, and rabbits
Positive Environment: Fun, friendly, fast‑paced setting where no two days are the same
Compassionate Approach: Delivering gold-standard care with a whole lot of heart
About This Role As a
Client Care Representative , you'll be the warm, welcoming face of our veterinary practice! In this vital front‑line position, you'll create positive first impressions with our clients and set the tone for their entire experience with us. You'll be the compassionate bridge between our clients and their beloved pets' care, guiding pet parents through appointments, answering questions, and ensuring smooth operations at our reception area. This role combines your people skills, organizational abilities, and genuine love for animals to help us deliver exceptional veterinary care.
What Success Looks Like
Creating Exceptional First Impressions: You'll warmly greet clients and their pets, making them feel welcome and valued from the moment they contact our practice.
Communication Excellence: You'll skillfully manage multi‑line phone systems, gather and document important information accurately, and convey pet care instructions clearly and compassionately.
Appointment Wizard: You'll masterfully schedule, confirm, and manage appointments while efficiently handling check‑ins and check‑outs with proper documentation.
Team Coordination: You'll promptly alert appropriate departments when patients arrive, distribute daily schedules, and ensure patient files are properly prepared and updated.
Professional Environment: You'll maintain an inviting, clean, and organized reception area that helps create a positive experience for clients and their pets.
What Makes You a Great Fit
Having full-time and Saturday availability
Providing a welcoming and professional first impression by greeting every client with efficiency and warmth
Ability to multi‑task and attend to multi‑line phone systems and veterinary programs
Proficient in handling high volume, high stress cases while maintaining professionalism
Efficiently optimize clinic workflow through strategic appointment scheduling and proactive confirmation calls
Maintaining any required documents or medical records
Upholding rigorous hospital standards for cleanliness and organization
Accurately handle deposits and financial transactions from clients
Accurately educate clients on veterinary services and best practices for animal care
Education & Experience
High School Diploma/GED or equivalent required
1+ years of customer service experience in an animal hospital
Strong knowledge of veterinary terminology and protocols
Manage cash handling and financial transactions
How We'll Support You
Competitive Pay: $18.00 per hour, commensurate with experience
Comprehensive Benefits: Health, dental, and vision insurance, plus 401k with company match
Growth Opportunities: Continuing education and professional development support
Work‑Life Balance: PTO and mental health assistance
Perks: Employee discounts on services, a scrub allowance, and a referral program
A Welcoming Team: We’re a hard‑working and collaborative team where your voice matters!
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Veterinary Services
Referrals increase your chances of interviewing at Companion Pet Partners by 2x
Sign in to set job alerts for “Veterinary Receptionist” roles.
#J-18808-Ljbffr