Texas Health and Human Services
Job Overview
Texas Health and Human Services Commission (HHSC) Austin State Supported Living Center is seeking a DSP IV – Campus/Shift Coordinator to coordinate and oversee shift activities, ensure adequate staff coverage, and provide coaching and in‑service training to staff. The position is regular night shift, full time, nonexempt, and requires a Texas driver’s license and background checks.
Responsibilities
Coordinate all campus‑based direct services and supports for residents with intellectual and developmental disabilities. Maintain continuous monitoring of homes, infirmary, activity centers, and grounds, addressing unusual occurrences, emergencies, and incidents immediately. Ensure adequate staff coverage, reassign staff as needed, and assist with personnel issues and workplace conflicts. Provide on‑the‑job coaching, in‑service training, and performance documentation for direct support staff. Act as the primary contact for abuse, neglect, serious incidents, and critical incidents, providing immediate response and coordination. Serve as a home/ unit supervisor when required, supervising and evaluating direct care staff. Conduct special audits, reviews, and monitoring as requested by facility administration to improve service delivery and safety. Provide assistance in transporting residents for scheduled activities or emergency situations. Participate in agency‑wide disaster response, recovery, and COOP activation as needed.
Qualifications
High school graduation or GED (preferred); 2+ years related experience working with individuals with intellectual and developmental disabilities. Experience in a lead or supervisory role within a supported living or similar environment. Valid Texas driver’s license (preferred) or ability to obtain within 90 days of hire. Strong communication skills, both verbal and written, with ability to train and develop staff. Ability to make sound decisions in critical or emergency situations and to provide CPR and restraint training. Physical ability to perform direct contact duties and complete regular rounds over a wide area.
Additional Requirements
Applicants must pass a fingerprint criminal background check, pre‑employment drug screen, and registry checks, including CANRS, Nurse Aide, Medication Aide, Employee Misconduct, and LEIE. Males 18–25 must be registered with Selective Service. All employees are subject to random drug testing.
ADA Accommodations
HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. Contact the HHS Employee Service Center at 1-888-894-4747 for assistance completing the online application or for interview accommodations.
Pre‑Employment Checks and Work Eligibility
HHSC uses E‑Verify. Applicants must bring I‑9 documentation on the first day of work. The position may require driving a state‑owned vehicle and working overtime, extended hours, weekends, and holidays.
Telework Disclaimer
This position may be eligible for telework. All HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
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Texas Health and Human Services Commission (HHSC) Austin State Supported Living Center is seeking a DSP IV – Campus/Shift Coordinator to coordinate and oversee shift activities, ensure adequate staff coverage, and provide coaching and in‑service training to staff. The position is regular night shift, full time, nonexempt, and requires a Texas driver’s license and background checks.
Responsibilities
Coordinate all campus‑based direct services and supports for residents with intellectual and developmental disabilities. Maintain continuous monitoring of homes, infirmary, activity centers, and grounds, addressing unusual occurrences, emergencies, and incidents immediately. Ensure adequate staff coverage, reassign staff as needed, and assist with personnel issues and workplace conflicts. Provide on‑the‑job coaching, in‑service training, and performance documentation for direct support staff. Act as the primary contact for abuse, neglect, serious incidents, and critical incidents, providing immediate response and coordination. Serve as a home/ unit supervisor when required, supervising and evaluating direct care staff. Conduct special audits, reviews, and monitoring as requested by facility administration to improve service delivery and safety. Provide assistance in transporting residents for scheduled activities or emergency situations. Participate in agency‑wide disaster response, recovery, and COOP activation as needed.
Qualifications
High school graduation or GED (preferred); 2+ years related experience working with individuals with intellectual and developmental disabilities. Experience in a lead or supervisory role within a supported living or similar environment. Valid Texas driver’s license (preferred) or ability to obtain within 90 days of hire. Strong communication skills, both verbal and written, with ability to train and develop staff. Ability to make sound decisions in critical or emergency situations and to provide CPR and restraint training. Physical ability to perform direct contact duties and complete regular rounds over a wide area.
Additional Requirements
Applicants must pass a fingerprint criminal background check, pre‑employment drug screen, and registry checks, including CANRS, Nurse Aide, Medication Aide, Employee Misconduct, and LEIE. Males 18–25 must be registered with Selective Service. All employees are subject to random drug testing.
ADA Accommodations
HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. Contact the HHS Employee Service Center at 1-888-894-4747 for assistance completing the online application or for interview accommodations.
Pre‑Employment Checks and Work Eligibility
HHSC uses E‑Verify. Applicants must bring I‑9 documentation on the first day of work. The position may require driving a state‑owned vehicle and working overtime, extended hours, weekends, and holidays.
Telework Disclaimer
This position may be eligible for telework. All HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
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