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DOBBS TIRE & AUTO CENTERS

Master Automotive Technician

DOBBS TIRE & AUTO CENTERS, Cleveland, Ohio, us, 44101

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1 week ago Be among the first 25 applicants

To be a team member of the

Driven by Dobbs

family, you must be dedicated to supporting the company’s mission, vision, and values.

Our Mission To be the leader in the automotive tire and service aftermarket industry

in every market where we operate by providing premier service to our guests.

Position Title Master Technician

Position Overview Driven by Dobbs brings together

Dobbs Tire and Auto Centers

and

Conrad’s Tire Express & Total Car Care . Founded in 1976 and 1969 respectively, our family of brands has grown into a rapidly expanding, multi-market automotive service organization.

By 2026, we will operate across

eight states , with continued growth ahead. Across all locations, we provide a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair.

Our investment in

training, development, safety, and team wellbeing

empowers our people to deliver exceptional service every day. Rooted in a culture that extends beyond the shop, we proudly support local organizations and charities in the communities where we live and work.

Qualifications & Ideal Candidate

Drive and reliability

A desire to learn

Speed of execution

Strong attention to detail

Roles and Responsibilities

Diagnose and repair vehicles accurately, efficiently, and to a high standard.

Perform advanced removal, replacement, and diagnostic work on systems including:

Emission control systems

Computerized electrical and ignition systems

Anti-lock brakes

Cruise control

Drivability concerns

Automatic transmissions

A/C systems

Four-wheel drive components

Train and mentor service department team members.

Assist location managers with daily operations, including:

Pricing work orders

Shop organization

Perform duties of all Technician roles as needed.

Adhere to all safety regulations and procedures at all times.

Operate diagnostic and repair equipment, including:

Scan tools

DSO

Other required service tools

Maintain personal and company-provided tools.

Perform additional tasks as needed to ensure excellent customer service and smooth shop operations.

Success Factors

Strong belief in safety –

being safe 100% of the time is the expectation

Alignment with company mission, vision, and values

Strong work ethic with a results-driven mindset

Team-oriented with the ability to adapt to diverse team members

Ability to thrive in a fast-paced, high-volume environment

Excellent verbal and written communication skills

Strong time management, accountability, and prioritization skills

Organized, solution-oriented, and proactive problem solver

Self-motivated and goal-oriented

Strong critical thinker with high attention to detail

Highly customer-centric with strong relationship-building skills

Advanced and repair techniques

Standard automotive diagnostic tools and equipment

Ability to guide, train, and support junior technicians and service staff

Read and interpret safety rules and procedure manuals

Write routine reports and correspondence

Communicate effectively with customers and team members

Perform basic calculations, compute rates, ratios, and percentages, and interpret graphs

Fast-paced automotive service setting

Frequent exposure to varying temperatures

Regular contact with automotive chemicals (solvents, lubricants, fluids)

Extended periods of standing, bending, and lifting tires or equipment

Strict adherence to safety procedures and PPE requirements

Team-oriented environment requiring reliability and effective communication

Strong attention to detail and commitment to quality service

Experience and Education

Minimum

5 years

of automotive repair experience

Certified

Master Technician

with advanced diagnostic and repair expertise

ASE Certifications in one or more of the following:

Brakes

Heating & Air Conditioning

Refrigerant Recovery & Recycling

Electrical/Electronic Systems

Engine Performance

Advanced Engine Performance

Automatic Transmission/Transaxle

Manual Drive Train & Axles

Valid driver’s license required

Job Stability You Can Count On

Continuous Learning and Development

A Culture That Cares

The Tools to Succeed

Comprehensive Benefits Package :

Health & Wellness: Medical, dental, and vision coverage; fully covered preventive care; critical illness and wellness benefits.

Financial Security: Life and AD&D insurance, disability coverage, and a 401(k) plan with company match.

Work & Family: Employee Assistance Program, paid time off plus six company holidays, employee discounts, and education support.

Driven by Dobbs is an equal opportunity employer.

All candidates must complete a selection assessment and pre-employment screenings.

Seniority Level Mid-Senior Level

Employment Type Full-time

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