ISS Facility Services - North America
Cabin Service Agent
ISS Facility Services - North America is looking for a dedicated Cabin Service Agent. Join our team and contribute to clean and orderly environments across offices, commercial, industrial and institutional spaces.
Hourly Wage
$15 per hour.
Benefits
ISS offers full‑time employees medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status.
Work Hours
Mon – Fri + Weekends, 8:00 pm – 6:30 pm.
Key Purpose
Janitors keep assigned areas in clean and orderly condition. You will work successfully with fellow employees, clients, and all levels of the organization.
Success Criteria
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Maintain a clean work area
Follow all company procedures, policies, and rules
Take direction and respond to supervision
Communicate with the lead, supervisor, co‑workers, managers, and customers professionally
Fill in during staff shortage
Support shift lead in completing punch‑list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems and the environment
Instilling trust
Key Areas of Collaboration and Influence
A solid commitment to the guest experience
Always remember safety first
Build respectful relationships with all teammates and guests
Willingness to take directions from the Cleaning Lead, Supervisor, or Manager
Coordinate activities with other internal departments
Participate in team meetings
Ideal Candidate Experience
No previous cleaning experience is required
Understand that safety is a top priority and comply with all safety rules, policies, and procedures
Must be a team player and committed to working in a quality environment
Demonstrates exceptional customer service skills
Key Accountabilities
Vacuuming
Edging
Dusting
Cleaning and stocking restrooms and breakrooms
Window cleaning
Emptying trash and transporting to the proper disposal area
Sweeping and mopping floors
May perform other duties as assigned
Physical Demands & Work Environment
Stand 33%, Walk >66%, Sit
Use of hands and fingers to touch, handle, grip, feel, grasp above shoulders
Push/pull and grasp with hands and arms 33‑50%
Climb or balance
Stoop, kneel, crouch, or crawl
Perform repetitive tasks
Must be able to stand for extended periods of time
Frequently lift 0‑10 pounds
Must be able to work under pressure and time deadlines during peak periods
Frequently lift up to 25 lbs.
Occasionally lift up to 50 lbs.
HSEQ Compliance
All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.
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Hourly Wage
$15 per hour.
Benefits
ISS offers full‑time employees medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status.
Work Hours
Mon – Fri + Weekends, 8:00 pm – 6:30 pm.
Key Purpose
Janitors keep assigned areas in clean and orderly condition. You will work successfully with fellow employees, clients, and all levels of the organization.
Success Criteria
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Maintain a clean work area
Follow all company procedures, policies, and rules
Take direction and respond to supervision
Communicate with the lead, supervisor, co‑workers, managers, and customers professionally
Fill in during staff shortage
Support shift lead in completing punch‑list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems and the environment
Instilling trust
Key Areas of Collaboration and Influence
A solid commitment to the guest experience
Always remember safety first
Build respectful relationships with all teammates and guests
Willingness to take directions from the Cleaning Lead, Supervisor, or Manager
Coordinate activities with other internal departments
Participate in team meetings
Ideal Candidate Experience
No previous cleaning experience is required
Understand that safety is a top priority and comply with all safety rules, policies, and procedures
Must be a team player and committed to working in a quality environment
Demonstrates exceptional customer service skills
Key Accountabilities
Vacuuming
Edging
Dusting
Cleaning and stocking restrooms and breakrooms
Window cleaning
Emptying trash and transporting to the proper disposal area
Sweeping and mopping floors
May perform other duties as assigned
Physical Demands & Work Environment
Stand 33%, Walk >66%, Sit
Use of hands and fingers to touch, handle, grip, feel, grasp above shoulders
Push/pull and grasp with hands and arms 33‑50%
Climb or balance
Stoop, kneel, crouch, or crawl
Perform repetitive tasks
Must be able to stand for extended periods of time
Frequently lift 0‑10 pounds
Must be able to work under pressure and time deadlines during peak periods
Frequently lift up to 25 lbs.
Occasionally lift up to 50 lbs.
HSEQ Compliance
All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.
#J-18808-Ljbffr