Wind Creek Hospitality
Job Overview
The EVS Shift Manager will oversee the cleanliness of the gaming facility and all Back of House areas (except for hotel rooms and kitchens). This oversight will include requirements analysis, resource acquisition, employee training, assignment and quality inspections.
Purpose Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities
Models, promotes, monitors and assures Guest safety throughout interior of Property
Models, promotes, monitors and assures workplace safety throughout department
Manages supervisors with administrative direction and control to maintain cleanliness, reliability, functionality, and efficiency of property’s interiors, both back, and front of house (except hotel rooms and kitchens)
Performs daily property inspections to ensure expectations are being met
Plans, organizes, directs, and controls all special projects performed within in-house forces, including deep cleaning, high dusting, carpet and upholstery cleaning
Actively coaches, mentors and develops team members (including EVS Supervisors)
Inventories and orders departmental supplies
Creates work schedules and conducts timekeeping
Acts as 'Manager on duty' in the absence of the Executive Housekeeper
Keeps staff informed of all pertinent information
Produces and maintains operational focus of department on quarterly objectives
Remains informed of continuously changing body of knowledge of EVS practices, methods, concerns for safety and trends of the industry.
Performs physical motions during standing, bending, and lifting up to 50 pounds
Other duties and responsibilities as assigned
Job Requirements
High School diploma or GED - required
Bachelor’s Degree in Business, Hospitality, or Related Field AND two (2) years Supervisory experience - required
OR Four (4) years’ experience in a Management position - required
OR Three (3) years’ experience in a Supervisory position with Wind Creek Hospitality - required
Two (2) years of supervisor experience above at a commercial entertainment venue, hotel or resort, or a 24x7 business that never closes - required
Record of success in meeting objectives through directing the work of subordinates
Must participate in computer basics training course within one (1) year
Must successfully pass job interview, including a guest service audition
Must participate in departmental training (ex: hard surface, carpet surface, etc.)
Must obtain certification in lift training annually
Must have knowledge of cleaning chemicals
Must be willing and able to work in the presence of solvents and cleaning chemicals
Must be able to climb a ladder to perform overhead work
Must be able to lift and maneuver a backpack vacuum of twenty-five (25) pounds up to two (2) hours
Must be able to push or pull or maneuver a minimum of five (5) to sixty (60) pounds to assigned areas
Good writing and verbal communication skills required (skills test may be administered)
Must be able to stand and/or walk for entire shift
Must be able to work effectively in a fast paced, high-volume environment
Must be able to operate standard office equipment – phones, computers, etc.
Must have a valid and current State Driver’s License and an insurable driving record for purposes of driving company vehicles as required
Willing to travel and participate in training as recommended or required
Willing and able to work in a smoke/secondary smoke environment
Must have a non-gaming badge (or the ability to obtain and maintain a badge) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position
Base Pay
Pay range - $57,900.00 - $71,500.00 (The base pay will depend on factors such as experience level and skillset.)
Voluntary full-time benefit offerings include the following - group medical, dental, vision, and life insurance as well as access to a flexible spending account (FSA) option. We also offer Employee Assistant Program (EAP), paid time off, 401K with matching, shift differential, and discretionary quarterly bonuses.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Management and Manufacturing
Industries
Entertainment Providers
Referrals increase your chances of interviewing at Wind Creek Hospitality by 2x
Sign in to set job alerts for “Shift Manager” roles.
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Purpose Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities
Models, promotes, monitors and assures Guest safety throughout interior of Property
Models, promotes, monitors and assures workplace safety throughout department
Manages supervisors with administrative direction and control to maintain cleanliness, reliability, functionality, and efficiency of property’s interiors, both back, and front of house (except hotel rooms and kitchens)
Performs daily property inspections to ensure expectations are being met
Plans, organizes, directs, and controls all special projects performed within in-house forces, including deep cleaning, high dusting, carpet and upholstery cleaning
Actively coaches, mentors and develops team members (including EVS Supervisors)
Inventories and orders departmental supplies
Creates work schedules and conducts timekeeping
Acts as 'Manager on duty' in the absence of the Executive Housekeeper
Keeps staff informed of all pertinent information
Produces and maintains operational focus of department on quarterly objectives
Remains informed of continuously changing body of knowledge of EVS practices, methods, concerns for safety and trends of the industry.
Performs physical motions during standing, bending, and lifting up to 50 pounds
Other duties and responsibilities as assigned
Job Requirements
High School diploma or GED - required
Bachelor’s Degree in Business, Hospitality, or Related Field AND two (2) years Supervisory experience - required
OR Four (4) years’ experience in a Management position - required
OR Three (3) years’ experience in a Supervisory position with Wind Creek Hospitality - required
Two (2) years of supervisor experience above at a commercial entertainment venue, hotel or resort, or a 24x7 business that never closes - required
Record of success in meeting objectives through directing the work of subordinates
Must participate in computer basics training course within one (1) year
Must successfully pass job interview, including a guest service audition
Must participate in departmental training (ex: hard surface, carpet surface, etc.)
Must obtain certification in lift training annually
Must have knowledge of cleaning chemicals
Must be willing and able to work in the presence of solvents and cleaning chemicals
Must be able to climb a ladder to perform overhead work
Must be able to lift and maneuver a backpack vacuum of twenty-five (25) pounds up to two (2) hours
Must be able to push or pull or maneuver a minimum of five (5) to sixty (60) pounds to assigned areas
Good writing and verbal communication skills required (skills test may be administered)
Must be able to stand and/or walk for entire shift
Must be able to work effectively in a fast paced, high-volume environment
Must be able to operate standard office equipment – phones, computers, etc.
Must have a valid and current State Driver’s License and an insurable driving record for purposes of driving company vehicles as required
Willing to travel and participate in training as recommended or required
Willing and able to work in a smoke/secondary smoke environment
Must have a non-gaming badge (or the ability to obtain and maintain a badge) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position
Base Pay
Pay range - $57,900.00 - $71,500.00 (The base pay will depend on factors such as experience level and skillset.)
Voluntary full-time benefit offerings include the following - group medical, dental, vision, and life insurance as well as access to a flexible spending account (FSA) option. We also offer Employee Assistant Program (EAP), paid time off, 401K with matching, shift differential, and discretionary quarterly bonuses.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Management and Manufacturing
Industries
Entertainment Providers
Referrals increase your chances of interviewing at Wind Creek Hospitality by 2x
Sign in to set job alerts for “Shift Manager” roles.
#J-18808-Ljbffr