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Regional Finance (Regional Management Corp.)

Assistant Branch Manager

Regional Finance (Regional Management Corp.), Asheville, North Carolina, us, 28814

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Assistant Branch Manager Join our team at Regional Finance and take the next step in your career. We’re expanding and creating growth opportunities for many of our team members, and we want someone who is customer oriented and ready to help others.

Benefits

Competitive pay.

Monthly bonus.

Promotion opportunities; we train Managers into future Branch Managers.

Full‑time team members have access to medical, dental, vision and 401(k) benefits.

Pays an average of $46,000; amount can vary based on location and cost of living adjustments.

Requirements & Responsibilities

Provide exceptional service to all customers.

Process credit loan applications and present loan solutions to current and potential customers.

Maintain office cash with accuracy and proper security.

Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.

Minimize delinquent debt through calling customers and collecting on past‑due accounts.

Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.

Transport money and deposits to and from the bank.

Other duties as assigned by leadership.

Minimum Qualifications

High School Diploma or Equivalent.

Prior customer service experience in a sales/retail or cash management environment.

Must pass drug screen, criminal and credit background checks.

Valid Driver’s License and access to a dependable automobile with liability insurance coverage.

Critical Competencies

Demonstrated passion for customer service.

Excellent written and verbal communication skills.

Customer‑service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate coworkers.

Thrives in a pay‑for‑performance atmosphere.

Proven ability to multi‑task.

Working Conditions This position works in an office providing consumer loan products in person and over the phone. Typical working hours are 8:30 am to 5:30 pm Monday through Friday with some Saturdays required. Overtime may be required on an as‑needed basis and is at the discretion of upper management.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Finance and Sales

Equal Opportunity Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law. Regional’s policy of non‑discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

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