Senior Computer Operations Specialist

* Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)* Vision, Dental, Life, and Disability insurance options* Paid vacation, sick leave, and holidays* Teachers Retirement System of Texas (a defined benefit retirement plan)* Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)* Flexible spending account options for medical and childcare expenses* Training and conference opportunities* Tuition assistance* Athletic ticket discounts* Access to UT Austin's libraries and museums* Free rides on all UT Shuttle and Capital metro buses with staff ID card* Securing access to the UDC Austin data centers* Tier 1 technical assistance for customers (hard drive swaps, crash cart connections, power cycle systems)* Escort UT personnel and vendors in data halls* Data Center site checks* Mainframe duties aligned with 3rd shift work windows* Respond to and fulfill job tasks within established Service Level Agreements* Maintain acceptable driver rating as established in Policy UTS157 in order to drive on- and off-campus utilizing University-owned vehicles.* Email, project work, meetings and training* Strict adherence to attendance and punctuality for assigned shift* High school graduation or GED.* Three years of experience in the operation of computers and auxiliary equipment.* Superior customer service skills.* Ability to prioritize tasks effectively.* Work seamlessly across organizational boundaries.* Ability to communicate intelligently and effectively with personnel that perform maintenance or upgrade work on computer/facility systems (verbal and written).* Five or more years of work experience and/or training supporting the operation of computers and auxiliary equipment.* Experience providing support to mission critical data centers or network operation centers.* Understanding of the electrical and mechanical systems involved in critical data center operations including systems such as HVAC, Electrical and UPS Systems.* Working knowledge of Networking: concepts, protocols and cabling.* System administration of Windows, Unix and/or Mainframe platforms.* Ability and willingness to find creative and innovative solutions to reduce costs with minimal impact on reliability.* Technical certifications such as ITIL, A+ or Data Center.* May work in all weather conditions* May work in extreme temperatures* May work around standard office conditions* May work around electrical and mechanical hazards* Repetitive use of a keyboard at a workstation* Use of manual dexterity (ex: using a mouse)* Lifting and moving (up to 50 lbs.)* May perform duties in non-office settings including walking, bending, climbing stairs and ladders**Start Here, Change the World**At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you're at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas’ flagship university, working at UT means making a lasting impact on our city, our state and our world.Our more than 20,000 faculty and staff empower 55,000+ students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world.Please see our .**Comments and Inquiries:**Email comments to hrsc@austin.utexas.edu. For questions or concerns regarding equal opportunity only, contact .Additional information for applicants can be found on the Human Resources web page: .

For more job information, call the Human Resource Service Center at (512) 471-4772, or toll-free at (800) 687-4178. #J-18808-Ljbffr