State of Colorado
Mail and Retrieval Services Unit - Administrative Assistant II
State of Colorado, Lakewood, Colorado, United States
Overview
The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect. The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. Helpful tips for applying: Applying for a Job with the State of Colorado. What Happens After You Apply. The Driver Control Section exists to administer motor vehicle statutory requirements affecting driver’s privilege, to compile and house motor vehicle related data and documents through data entry, electronic imaging, and filing. This section provides copies, reports, and information pertaining to motor vehicle data and documents upon request from law enforcement and governmental agencies. This section also processes requests from the general public and collects appropriate fees. Position
Administrative Assistant in the Mail & Retrieval Services work unit in Driver Control (Lakewood). Use your computer skills to input information into databases and spreadsheets to ensure accurate recording of information. Primary Duties
Sort and prepare documents for imaging and data entry Log processes into spreadsheets, databases or electronic documents as necessary Research records concerns with using advisory data, internet and other information retrieval sources Correct and update driver records through entering data into records, databases and spreadsheets Translate and clarify Colorado Motor Vehicle Statutes, department administrative policies and procedures for customers Scan documents Maintain compliance with department and section policy to ensure a safe and clean environment The ideal applicant brings customer service experience and strong attention to detail to ensure comprehensive information exchange in every support transaction. Qualifications
MINIMUM QUALIFICATIONS: Experience Only: Two (2) years of relevant experience in a general clerical role and/or cash handling General clerical work includes tasks such as customer service, answering phones, data entry, and use of office software (E‑mail, Google Suite) and standard office equipment Typing letters, reports, and forms; checks and compares data for accuracy and completeness OR Education and Experience: A combination of related education and/or relevant experience equal to two (2) years Preferred Qualifications: State experience in high-volume data entry or mail center Excellent verbal and written communication skills Experience in a complex, high-volume general clerical support position Career progression in a general clerical position Experience handling sensitive information of a confidential nature Proficiency with office software (Microsoft Word, Excel, PowerPoint) and Google Apps Conditions of Employment
Employees are in a position of public trust and must operate with honesty, integrity, and public confidence. Pre-employment evaluation of tax records may be required, and a background investigation and reference check may be conducted. Some positions may require scheduled background investigations. Driving standards and Motor Vehicle Records (MVRs) may be reviewed for employees who drive state-owned or fleet vehicles. Equity, Diversity, and Inclusion
The State of Colorado is an equal opportunity employer committed to building inclusive workplaces. We encourage candidates from all identities, backgrounds, and abilities to apply and provide reasonable accommodations as needed during the application process. How to Apply
We encourage online applications. If not applying online, a paper application is available via the State Paper Application link and must be submitted by email prior to the closing date. Email communications regarding status will be sent from state.co.us and inform you of next steps. For further information on board rules and appeals, see the Colorado State Personnel Board Rules and the State Personnel Director’s Administrative Procedures. Appendices and contact information are available through the posting.
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The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect. The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. Helpful tips for applying: Applying for a Job with the State of Colorado. What Happens After You Apply. The Driver Control Section exists to administer motor vehicle statutory requirements affecting driver’s privilege, to compile and house motor vehicle related data and documents through data entry, electronic imaging, and filing. This section provides copies, reports, and information pertaining to motor vehicle data and documents upon request from law enforcement and governmental agencies. This section also processes requests from the general public and collects appropriate fees. Position
Administrative Assistant in the Mail & Retrieval Services work unit in Driver Control (Lakewood). Use your computer skills to input information into databases and spreadsheets to ensure accurate recording of information. Primary Duties
Sort and prepare documents for imaging and data entry Log processes into spreadsheets, databases or electronic documents as necessary Research records concerns with using advisory data, internet and other information retrieval sources Correct and update driver records through entering data into records, databases and spreadsheets Translate and clarify Colorado Motor Vehicle Statutes, department administrative policies and procedures for customers Scan documents Maintain compliance with department and section policy to ensure a safe and clean environment The ideal applicant brings customer service experience and strong attention to detail to ensure comprehensive information exchange in every support transaction. Qualifications
MINIMUM QUALIFICATIONS: Experience Only: Two (2) years of relevant experience in a general clerical role and/or cash handling General clerical work includes tasks such as customer service, answering phones, data entry, and use of office software (E‑mail, Google Suite) and standard office equipment Typing letters, reports, and forms; checks and compares data for accuracy and completeness OR Education and Experience: A combination of related education and/or relevant experience equal to two (2) years Preferred Qualifications: State experience in high-volume data entry or mail center Excellent verbal and written communication skills Experience in a complex, high-volume general clerical support position Career progression in a general clerical position Experience handling sensitive information of a confidential nature Proficiency with office software (Microsoft Word, Excel, PowerPoint) and Google Apps Conditions of Employment
Employees are in a position of public trust and must operate with honesty, integrity, and public confidence. Pre-employment evaluation of tax records may be required, and a background investigation and reference check may be conducted. Some positions may require scheduled background investigations. Driving standards and Motor Vehicle Records (MVRs) may be reviewed for employees who drive state-owned or fleet vehicles. Equity, Diversity, and Inclusion
The State of Colorado is an equal opportunity employer committed to building inclusive workplaces. We encourage candidates from all identities, backgrounds, and abilities to apply and provide reasonable accommodations as needed during the application process. How to Apply
We encourage online applications. If not applying online, a paper application is available via the State Paper Application link and must be submitted by email prior to the closing date. Email communications regarding status will be sent from state.co.us and inform you of next steps. For further information on board rules and appeals, see the Colorado State Personnel Board Rules and the State Personnel Director’s Administrative Procedures. Appendices and contact information are available through the posting.
#J-18808-Ljbffr