City of McKinney
Customer Service Rep - Aquatics (Seasonal) *HIRING EVENT
City of McKinney, Mckinney, Texas, United States, 75070
Overview
Customer Service Rep - Aquatics (Seasonal) *HIRING EVENT* at City of McKinney Summary
The City of McKinney Parks & Recreation Department is hosting a hiring event on Saturday, February 7, 2026. To be considered you must apply for this position. Hiring Event Details
When & Where Saturday, February 7, 2026 8 AM – 1 PM (come and go) City of McKinney City Hall 401 E. Virginia Street McKinney, TX 75071 What To Bring You must bring several forms and personal documents with you to the event. Please contact HR if you have any questions: 972-547-7560 Working For
Working for the City of McKinney is an opportunity to make a meaningful difference in the lives of others and contribute to the development of one of the fastest growing communities. Our core values are Respect, Integrity, Service, and Excellence (RISE). Responsibilities
Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient service. Maintains friendly customer service in all situations. Performs and assists with computerized registration, correspondence, public relations, record keeping and reports. Answers telephones, provides information, and conducts facility tours. Adheres to assigned work schedules as assigned. Maintains inventory of supplies and equipment. Assists with programming, special events and rentals. Promotes facilities, programs and services when in contact with Members and Guests. Conducts oneself in a professional manner that aligns with the values and standards of City of McKinney. Adheres to all written standards of operation, policies, procedures, manuals, memos, and oral instructions. Resolves customer questions/complaints. Maintains a balanced cash drawer at each shift. Arrives to work on time as scheduled. Operates standard office equipment. Demonstrates a collaborative and flexible style and ability to work under time pressure. Other Job Functions
Perform other duties as assigned or directed. Knowledge, Skills, Abilities, And Behaviors
Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to tactfully resolve issues with customers and colleagues even when under pressure. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Respectful interactions with co-workers and customers. Ability to carry out detailed written or oral instructions. Minimum Qualifications
High School diploma or GED equivalent required. Minimum of 2 years customer service experience. Knowledge and understanding of computer functions and Microsoft Office (Outlook, Word, etc). Cash handling skills and ability to manage a register. CPR/AED/First Aid certified (or obtain within 30 days of employment). Conditions of Employment
Must pass a drug screen and background check. Must have Class C Texas Driver’s License.
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Customer Service Rep - Aquatics (Seasonal) *HIRING EVENT* at City of McKinney Summary
The City of McKinney Parks & Recreation Department is hosting a hiring event on Saturday, February 7, 2026. To be considered you must apply for this position. Hiring Event Details
When & Where Saturday, February 7, 2026 8 AM – 1 PM (come and go) City of McKinney City Hall 401 E. Virginia Street McKinney, TX 75071 What To Bring You must bring several forms and personal documents with you to the event. Please contact HR if you have any questions: 972-547-7560 Working For
Working for the City of McKinney is an opportunity to make a meaningful difference in the lives of others and contribute to the development of one of the fastest growing communities. Our core values are Respect, Integrity, Service, and Excellence (RISE). Responsibilities
Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient service. Maintains friendly customer service in all situations. Performs and assists with computerized registration, correspondence, public relations, record keeping and reports. Answers telephones, provides information, and conducts facility tours. Adheres to assigned work schedules as assigned. Maintains inventory of supplies and equipment. Assists with programming, special events and rentals. Promotes facilities, programs and services when in contact with Members and Guests. Conducts oneself in a professional manner that aligns with the values and standards of City of McKinney. Adheres to all written standards of operation, policies, procedures, manuals, memos, and oral instructions. Resolves customer questions/complaints. Maintains a balanced cash drawer at each shift. Arrives to work on time as scheduled. Operates standard office equipment. Demonstrates a collaborative and flexible style and ability to work under time pressure. Other Job Functions
Perform other duties as assigned or directed. Knowledge, Skills, Abilities, And Behaviors
Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to tactfully resolve issues with customers and colleagues even when under pressure. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Respectful interactions with co-workers and customers. Ability to carry out detailed written or oral instructions. Minimum Qualifications
High School diploma or GED equivalent required. Minimum of 2 years customer service experience. Knowledge and understanding of computer functions and Microsoft Office (Outlook, Word, etc). Cash handling skills and ability to manage a register. CPR/AED/First Aid certified (or obtain within 30 days of employment). Conditions of Employment
Must pass a drug screen and background check. Must have Class C Texas Driver’s License.
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