Clemson University
Coordinator, Advocacy & Success
Clemson University, Clemson, South Carolina, United States, 29631
WELCOME TO CLEMSON! Clemson is calling...are you ready to answer the call? One of the most productive public research universities in the nation, Clemson University attracts and powerfully unites students, faculty and staff whose greatest desire is to make a difference in the lives of others. Clemson has recently been named a top 25 public college in the country by the Wall Street Journal, a top South Carolina employer by Forbes and a Military Friendly Employer for five years running. Through our research, outreach and entrepreneurial projects, Clemson University and its employees are driving economic development and improving quality of life in South Carolina and beyond. So, are you ready?
Job Summary The Office of Advocacy and Success (OAS) is seeking
two
highly motivated and student-centered professionals to join our team as
Coordinators for Advocacy and Success . These positions play a vital role in Clemson’s commitment to holistic student support, providing individualized care and advocacy to help students persist and thrive. The CARE Network serves as the university’s hub for non‑clinical case management and coordinated student support. We work with students experiencing a wide range of challenges, connecting them with resources and empowering them to overcome barriers to success and holistic well‑being.
Coordinators manage a caseload of referred students and provide individualized, non‑clinical support. Additionally, they serve as advocates and resource navigators, guiding students through complex challenges while fostering self‑advocacy, resilience, and growth. The
Student Care Coordinator
role leads departmental communications, developing messaging, outreach, and education initiatives that strengthen awareness of the CARE Network. The
Basic Needs Coordinator
coordinates Clemson’s basic needs support services, ensuring students have access to resources that address food insecurity, housing challenges, and other essential needs. Both coordinators contribute to crisis response efforts, outreach programming, and campus‑wide education, while collaborating with faculty, staff, and campus partners to cultivate a responsive, supportive environment for all Clemson students.
Performs other duties as assigned.
Job Duties
60% – Essential – Case Management: Provides non‑clinical case management to students experiencing crisis and non‑crisis concerns. Meets individually with students to assess needs, explore support strategies, and connect them to relevant campus and community resources. Follows up on referrals through the CARE Network and submissions to the Notification of Absence (NOA) system. Coordinates support with faculty, staff, families, and other stakeholders to ensure continuity of care. Maintains accurate, detailed, and timely case documentation per departmental standards. Participates in regular case review meetings and contributes to collaborative decision‑making.
10% – Essential – Communications: Develops and implements communication strategies to increase awareness of the CARE Network and student support services. Manages and maintains the department’s website, ensuring content is accurate, up to date, and accessible. Oversees social media platforms and coordinates digital campaigns to engage students, staff, and faculty. Designs and distributes newsletters, promotional materials, and educational content. Tracks communication metrics and engagement analytics to assess impact and guide improvements. Serves as a liaison to university partners, including CCIT and Academic Affairs, regarding the NOA system.
10% – Essential – Crisis/On‑Call Response: Assists with coordinating the university response to critical student concerns (e.g., alcohol/drug misuse, threats of harm to self and others, etc.). Participates in the Dean On‑Call (DOC) rotation to respond to after‑hours student crises, primarily involving hospital transports. Provides follow‑up case management for students involved in critical incidents. Represents the department in university‑wide emergency response efforts, including the Emergency Management Council (EMC) and Emergency Operations Center (EOC), as needed.
10% – Essential – Departmental Operations: Participates in file audits and provides feedback to staff to ensure consistency and compliance with documentation standards. Supports the development and refinement of case management protocols and practices. Facilitates onboarding and training sessions for new staff, student employees, and interns. Supports departmental assessment initiatives through data collection and analysis. Supervises undergraduate Peer Navigators, providing training, development, and oversight when assigned.
10% – Essential – Education, Outreach, and Collaboration: Supports departmental outreach initiatives that promote education, prevention, and help‑seeking behaviors. Contributes to presentations, workshops, and resource awareness events. Represents the department in university and divisional committees, workgroups, and campus‑wide collaborations.
Partners with units across Student Affairs, Academic Affairs, Public Safety, and other university divisions to advance integrated student support.
Minimum Requirements Education – Bachelor's Degree and experience in human services or social services programs, or higher education.
Preferred Requirements Education – Master’s Degree – Professional experience in student affairs, higher education administration, social work, clinical mental health counseling, school counseling or related.
Job Knowledge Firm Job Knowledge – Firm working knowledge of concepts, practices and procedures and ability to use in varied situations.
Supervisory Responsibilities Supervises Student Workers only.
Budgetary Responsibilities No Budget Responsibilities – No fiscal responsibility for the department’s budget.
Physical Requirements 75% – Sit (stationary position) for prolonged period.
25% – Walk or move about.
50% – Communicate, converse, give direction, express oneself.
50% – Recognize or inspect visually.
50% – Perceive, observe, clarity of vision.
Working Conditions 25% – Overnight Travel.
Work Schedule Standard Hrs: 37.5.
Compensation Information Expected Salary Range ($ 47,588.00 – $ 50,000.00). Salary is dependent upon several factors including, but not limited to, a candidate’s previous experience, knowledge, skills and performance in accordance with Clemson’s compensation guidelines.
Essential Personnel Level Essential Level 1 employee. Required to respond during an emergency closure or modified operations in order to provide the University’s initial response to the emergency situation, including the execution of mission essential functions. Some positions in this category may be required to work remotely or be on‑call.
Job Location Clemson, SC.
Application Deadline January 22, 2026.
Military Equivalency Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.
Veteran Preference South Carolina is making our Veterans a priority for employment in state agencies and institutions. To claim Veteran Preference for qualifying positions, email hrjob@clemson.edu upon submission of your application.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Higher Education
Closing Statement Clemson University is an EEO/AA employer. Employment decisions are made without regard to characteristics protected by applicable law including disability and protected veteran status.
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Job Summary The Office of Advocacy and Success (OAS) is seeking
two
highly motivated and student-centered professionals to join our team as
Coordinators for Advocacy and Success . These positions play a vital role in Clemson’s commitment to holistic student support, providing individualized care and advocacy to help students persist and thrive. The CARE Network serves as the university’s hub for non‑clinical case management and coordinated student support. We work with students experiencing a wide range of challenges, connecting them with resources and empowering them to overcome barriers to success and holistic well‑being.
Coordinators manage a caseload of referred students and provide individualized, non‑clinical support. Additionally, they serve as advocates and resource navigators, guiding students through complex challenges while fostering self‑advocacy, resilience, and growth. The
Student Care Coordinator
role leads departmental communications, developing messaging, outreach, and education initiatives that strengthen awareness of the CARE Network. The
Basic Needs Coordinator
coordinates Clemson’s basic needs support services, ensuring students have access to resources that address food insecurity, housing challenges, and other essential needs. Both coordinators contribute to crisis response efforts, outreach programming, and campus‑wide education, while collaborating with faculty, staff, and campus partners to cultivate a responsive, supportive environment for all Clemson students.
Performs other duties as assigned.
Job Duties
60% – Essential – Case Management: Provides non‑clinical case management to students experiencing crisis and non‑crisis concerns. Meets individually with students to assess needs, explore support strategies, and connect them to relevant campus and community resources. Follows up on referrals through the CARE Network and submissions to the Notification of Absence (NOA) system. Coordinates support with faculty, staff, families, and other stakeholders to ensure continuity of care. Maintains accurate, detailed, and timely case documentation per departmental standards. Participates in regular case review meetings and contributes to collaborative decision‑making.
10% – Essential – Communications: Develops and implements communication strategies to increase awareness of the CARE Network and student support services. Manages and maintains the department’s website, ensuring content is accurate, up to date, and accessible. Oversees social media platforms and coordinates digital campaigns to engage students, staff, and faculty. Designs and distributes newsletters, promotional materials, and educational content. Tracks communication metrics and engagement analytics to assess impact and guide improvements. Serves as a liaison to university partners, including CCIT and Academic Affairs, regarding the NOA system.
10% – Essential – Crisis/On‑Call Response: Assists with coordinating the university response to critical student concerns (e.g., alcohol/drug misuse, threats of harm to self and others, etc.). Participates in the Dean On‑Call (DOC) rotation to respond to after‑hours student crises, primarily involving hospital transports. Provides follow‑up case management for students involved in critical incidents. Represents the department in university‑wide emergency response efforts, including the Emergency Management Council (EMC) and Emergency Operations Center (EOC), as needed.
10% – Essential – Departmental Operations: Participates in file audits and provides feedback to staff to ensure consistency and compliance with documentation standards. Supports the development and refinement of case management protocols and practices. Facilitates onboarding and training sessions for new staff, student employees, and interns. Supports departmental assessment initiatives through data collection and analysis. Supervises undergraduate Peer Navigators, providing training, development, and oversight when assigned.
10% – Essential – Education, Outreach, and Collaboration: Supports departmental outreach initiatives that promote education, prevention, and help‑seeking behaviors. Contributes to presentations, workshops, and resource awareness events. Represents the department in university and divisional committees, workgroups, and campus‑wide collaborations.
Partners with units across Student Affairs, Academic Affairs, Public Safety, and other university divisions to advance integrated student support.
Minimum Requirements Education – Bachelor's Degree and experience in human services or social services programs, or higher education.
Preferred Requirements Education – Master’s Degree – Professional experience in student affairs, higher education administration, social work, clinical mental health counseling, school counseling or related.
Job Knowledge Firm Job Knowledge – Firm working knowledge of concepts, practices and procedures and ability to use in varied situations.
Supervisory Responsibilities Supervises Student Workers only.
Budgetary Responsibilities No Budget Responsibilities – No fiscal responsibility for the department’s budget.
Physical Requirements 75% – Sit (stationary position) for prolonged period.
25% – Walk or move about.
50% – Communicate, converse, give direction, express oneself.
50% – Recognize or inspect visually.
50% – Perceive, observe, clarity of vision.
Working Conditions 25% – Overnight Travel.
Work Schedule Standard Hrs: 37.5.
Compensation Information Expected Salary Range ($ 47,588.00 – $ 50,000.00). Salary is dependent upon several factors including, but not limited to, a candidate’s previous experience, knowledge, skills and performance in accordance with Clemson’s compensation guidelines.
Essential Personnel Level Essential Level 1 employee. Required to respond during an emergency closure or modified operations in order to provide the University’s initial response to the emergency situation, including the execution of mission essential functions. Some positions in this category may be required to work remotely or be on‑call.
Job Location Clemson, SC.
Application Deadline January 22, 2026.
Military Equivalency Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.
Veteran Preference South Carolina is making our Veterans a priority for employment in state agencies and institutions. To claim Veteran Preference for qualifying positions, email hrjob@clemson.edu upon submission of your application.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Higher Education
Closing Statement Clemson University is an EEO/AA employer. Employment decisions are made without regard to characteristics protected by applicable law including disability and protected veteran status.
#J-18808-Ljbffr