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Grubbs Family of Dealerships

Warranty Clerk - Automotive

Grubbs Family of Dealerships, Grapevine, Texas, us, 76099

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Automotive Warranty Clerk

The Grubbs Family has been in the automobile business since 1948. Still family owned and now managed by the fourth generation, The Grubbs Family of Dealerships represents many different brands at multiple locations across Texas and Oklahoma. At Grubbs Family of Dealerships, we don’t just sell cars; we create lasting relationships built on trust. Experience the Grubbs difference and join our team today!

Grubbs Family of Dealerships is looking for self‑motivated and reliable individuals for our Automotive Warranty Receivables division of our dealerships. The Warranty Clerk is responsible for coordinating, preparing, submitting and receiving both factory and third‑party warranty claims. This role requires strong organizational skills, attention to detail, and the ability to work with service advisors, technicians, manufacturers and third‑party companies to ensure timely reimbursement.

The Warranty Clerk must be proficient in principles and terminology of automotive/dealership accounting. It is essential to understand the significance of deadlines and the ability to apply the appropriate level of urgency to all tasks.

Employee Benefits & Compensation Package

Paid time off (PTO)

Company paid life insurance

Health and wellness plans

Medical, dental, vision, and supplemental insurance

Flexible Spending accounts

Financial retirement plans

WITH COMPANY MATCHING

401K and ROTH

Employee Discounts

Role Responsibilities

Accurately prepare, review and submit warranty claims

Verify repair orders for proper completion, accuracy and compliance with guidelines

Maintain records of all warranty claims, submissions and authorizations

Communicate with service advisors and technicians to resolve claim issues

Monitor claim status and follow up to ensure timely payment

Stay current with warranty policies and procedures

Support general office operations with light administrative tasks

Employee Prerequisites

High School Diploma; College Degree a plus

Computer skill levels (Internet and Microsoft Office) and Automotive DMS experience PLUS, Tekion preferred

Competence to work in a high influx call/email environment and transition from one task to another effectively and concisely

Ability to work well both individually and as part of a team

Flexible schedule to work full‑time with varying extended hours during accounting cutoff periods

Professional appearance and strong work ethic

Job Type

Full‑time

We are an Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the United States. Applicants must have valid identification and must complete the pre‑employment screening.

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