Humana Inc
A leading health services company is seeking a Customer Success Manager in Salem, Oregon. This role focuses on driving customer retention through proactive engagement and managing a team of 25 Customer Success Agents. Responsibilities include leading retention initiatives, coaching associates, and collaborating with various teams to meet organizational goals. Candidates should have a minimum of 3 years experience in healthcare insurance and demonstrate strong leadership and analytical skills. The position offers competitive pay and opportunities for professional growth.
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