Direct Jobs
Patient Access Representative I- Part Time-Days- Hackettstown Medical Center
Direct Jobs, Hackettstown, New Jersey, us, 07840
Patient Access Representative
Responsible for patient‑facing registration and other associated tasks like information collection, validation, and requisitioning of orders and services. Participates in insurance‑related tasks including, but not limited to verification, collection of co‑payments, and collection of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other related stakeholders for all post‑care matters related to account resolution.
Principal Accountabilities
The Patient Access Representative (PAR) plays a vital role in the patient and family experience, serving as an initial point of contact within our health system
Securing accurate information
Interpreting and communicating patient responsibility
Obtaining accurate patient identification is essential for the financial and operational success of the organization
Greeting customers with a smile and address customers by name in a courteous, respectful and professional manner
Attempting to resolve customer questions and concerns
Adapting to changes in the work environment
Meeting shift expectations
Handling challenging customers
Obtains and verifies patient information for registration
Maintains contact with third‑party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims
Requests payment of financial dues from patient or guarantors
Obtains federally required and hospital related consents in a timely manner
Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system.
Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations
Performs other related duties as assigned
Schedule
Full time, Days
6:30 am – 2:30 pm
Every Other Weekend
Qualifications Required
HS Diploma or equivalent
Ability to lift more than 25 lbs if needed
Preferred
Customer service experience
Electronic Medical Record (EMR) experience, preferably EPIC
Minimum of 1+ years of experience in Patient Access, Medical Office, Health Insurance or relevant area.
Relevant Experience
Minimum of 1+ years of experience in Patient Access, Medical Office, Health Insurance or relevant area.
Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well‑being of all team members. Offerings vary based on role level. Team Member Benefits
Medical, Dental, Vision, Prescription Coverage (22.5 hrs per week or above for full‑time and part‑time team members)
Life & AD&D Insurance.
Short‑Term and Long‑Term Disability (with options to supplement)
403(b) Retirement Plan: Employer match, additional non‑elective contribution
PTO & Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On‑Site Childcare
Well‑Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance
Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.
Job Info
Minimum Salary (Hourly Rate): 18.50
Maximum Salary (Hourly Rate): 27.58
Assignment Category: Full‑time
Hours per Week: 36
Primary Shift: Day
Salary Admin Plan: CLE
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Principal Accountabilities
The Patient Access Representative (PAR) plays a vital role in the patient and family experience, serving as an initial point of contact within our health system
Securing accurate information
Interpreting and communicating patient responsibility
Obtaining accurate patient identification is essential for the financial and operational success of the organization
Greeting customers with a smile and address customers by name in a courteous, respectful and professional manner
Attempting to resolve customer questions and concerns
Adapting to changes in the work environment
Meeting shift expectations
Handling challenging customers
Obtains and verifies patient information for registration
Maintains contact with third‑party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims
Requests payment of financial dues from patient or guarantors
Obtains federally required and hospital related consents in a timely manner
Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system.
Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations
Performs other related duties as assigned
Schedule
Full time, Days
6:30 am – 2:30 pm
Every Other Weekend
Qualifications Required
HS Diploma or equivalent
Ability to lift more than 25 lbs if needed
Preferred
Customer service experience
Electronic Medical Record (EMR) experience, preferably EPIC
Minimum of 1+ years of experience in Patient Access, Medical Office, Health Insurance or relevant area.
Relevant Experience
Minimum of 1+ years of experience in Patient Access, Medical Office, Health Insurance or relevant area.
Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well‑being of all team members. Offerings vary based on role level. Team Member Benefits
Medical, Dental, Vision, Prescription Coverage (22.5 hrs per week or above for full‑time and part‑time team members)
Life & AD&D Insurance.
Short‑Term and Long‑Term Disability (with options to supplement)
403(b) Retirement Plan: Employer match, additional non‑elective contribution
PTO & Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On‑Site Childcare
Well‑Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance
Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.
Job Info
Minimum Salary (Hourly Rate): 18.50
Maximum Salary (Hourly Rate): 27.58
Assignment Category: Full‑time
Hours per Week: 36
Primary Shift: Day
Salary Admin Plan: CLE
#J-18808-Ljbffr