Humana Inc
Remote Healthcare Customer Success Lead
Humana Inc, Oklahoma City, Oklahoma, United States, 73116
A leading health services company in Oklahoma City is seeking a Customer Success Manager to drive customer retention through strategic engagement and operational excellence. The role requires collaboration across teams, leading up to 25 Customer Success Agents, and managing retention initiatives. Candidates must have strong leadership, analytical skills, and a successful track record in healthcare insurance. This role offers remote flexibility and is crucial for fostering a high-performing team culture focused on collaboration and accountability.
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