Humana Inc
A leading health insurance company is seeking a Customer Success Manager in Baton Rouge, LA. This key leadership role focuses on driving customer retention through strategic initiatives and managing up to 25 Customer Success Agents. The ideal candidate will possess strong analytical skills, previous leadership experience, and a commitment to fostering a supportive team culture. You will play a vital role in implementing customer engagement strategies and ensuring operational excellence, contributing significantly to the team's success and the organization's overall goals.
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