Garner Health
Why consider this job opportunity
Base salary of $22/hr, with an additional $0.50/hr for bilingual English/Spanish candidates
Opportunity to participate in equity incentives and competitive benefits plans
Fully remote position, allowing flexibility in work location
Fast‑growing company recognized as one of USA Today’s Top Workplaces for 2025
Supportive and empowering work environment that fosters individual growth and teamwork
Chance to make a meaningful impact on members' healthcare experiences
What to Expect (Job Responsibilities)
Deliver exceptional member support via phone, chat, and email
Educate members on their healthcare benefits and how to maximize their Garner benefits
Assist members in finding the best care available to them
Handle complex conversations with professionalism, empathy, and patience
Identify and escalate feedback from member interactions to internal teams
What is Required (Qualifications)
Minimum of 2 years of call center/customer service experience
Clear and confident verbal and written communication skills
Meticulous attention to detail
Technical proficiency with customer service platforms, such as Zendesk
A proactive and curious problem‑solving mindset
How to Stand Out (Preferred Qualifications)
Previous healthcare experience
Openness to feedback and a commitment to continuous improvement
Ability to adapt quickly in a rapidly evolving startup environment
Passion for transforming the healthcare economy
#HealthcareServices #CustomerSupport #RemoteWork #CareerOpportunity #TopWorkplace
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the Employer of Record (EOR) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Base salary of $22/hr, with an additional $0.50/hr for bilingual English/Spanish candidates
Opportunity to participate in equity incentives and competitive benefits plans
Fully remote position, allowing flexibility in work location
Fast‑growing company recognized as one of USA Today’s Top Workplaces for 2025
Supportive and empowering work environment that fosters individual growth and teamwork
Chance to make a meaningful impact on members' healthcare experiences
What to Expect (Job Responsibilities)
Deliver exceptional member support via phone, chat, and email
Educate members on their healthcare benefits and how to maximize their Garner benefits
Assist members in finding the best care available to them
Handle complex conversations with professionalism, empathy, and patience
Identify and escalate feedback from member interactions to internal teams
What is Required (Qualifications)
Minimum of 2 years of call center/customer service experience
Clear and confident verbal and written communication skills
Meticulous attention to detail
Technical proficiency with customer service platforms, such as Zendesk
A proactive and curious problem‑solving mindset
How to Stand Out (Preferred Qualifications)
Previous healthcare experience
Openness to feedback and a commitment to continuous improvement
Ability to adapt quickly in a rapidly evolving startup environment
Passion for transforming the healthcare economy
#HealthcareServices #CustomerSupport #RemoteWork #CareerOpportunity #TopWorkplace
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the Employer of Record (EOR) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr