Teleperformance
Healthcare Customer Service Representative
Teleperformance, Myrtle Point, Oregon, United States, 97458
Overview
Employer Industry: Digital Business Services What to Expect
Field customer inquiries through phone, email, chat, and social media to address questions and concerns Calmly resolve and de-escalate customer issues when necessary Escalate interactions appropriately to ensure customer satisfaction Respond to assistance requests and process payments as needed Track call-related information for auditing and reporting purposes What is Required
Must be over 18 years of age High School Graduate or GED required Minimum of 6 months of customer service experience preferred Ability to type at least 25 words per minute Proven oral and written communication skills, along with logical problem-solving abilities How to Stand Out
Experience working in a virtual team environment Familiarity with navigating Windows operating systems Strong organizational and work prioritization skills #DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #InclusiveWorkplace We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Employer Industry: Digital Business Services What to Expect
Field customer inquiries through phone, email, chat, and social media to address questions and concerns Calmly resolve and de-escalate customer issues when necessary Escalate interactions appropriately to ensure customer satisfaction Respond to assistance requests and process payments as needed Track call-related information for auditing and reporting purposes What is Required
Must be over 18 years of age High School Graduate or GED required Minimum of 6 months of customer service experience preferred Ability to type at least 25 words per minute Proven oral and written communication skills, along with logical problem-solving abilities How to Stand Out
Experience working in a virtual team environment Familiarity with navigating Windows operating systems Strong organizational and work prioritization skills #DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #InclusiveWorkplace We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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