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WolfPack Rentals, LLC

Dispatcher

WolfPack Rentals, LLC, Bridgeport, West Virginia, United States, 26630

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Description

We are seeking a dedicated and detail-oriented Dispatcher to join our team. The ideal candidate will possess strong communication and organization skills, enabling them to thrive in a fast-paced environment. This role requires effective problem-solving abilities and the capacity to multitask while maintaining a high level of service.

Key Responsibilities

Deliver clear instructions and relay information efficiently in a dynamic setting.

Maintain accurate records of schedules, routes, completed work orders and inventory records.

Gather information from callers to prioritize calls based on urgency and relevance.

Utilize decision-making and critical thinking skills to manage call prioritization effectively.

Address and resolve problems and service requests from supervisors and customers, including data entry tasks.

Operate various computer systems, including databases, email, and scheduling software.

Remain stationary throughout the shift while managing communications via telephone and text.

All other duties as assigned by supervisor.

Skills and Qualifications

High School Diploma or GED

Excellent communication skills, both verbal and written including the ability to use telephones, text message and email to contact employees

Strong clerical and organizational abilities

Proven problem-solving and decision‑making skills

Proficient in computer usage, including scheduling and database software

Capacity to remain focused and attentive during extended periods of stationary work

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