Senior SaaS Support Specialist & Escalation Lead

A leading SaaS company in private lending technology seeks an experienced Customer Service Representative to deliver exceptional technical support. You will handle advanced troubleshooting, mentor Tier 1 specialists, and collaborate with product and engineering teams for process improvements. The ideal candidate has a Bachelor's degree, 2-5 years in technical support, and is proficient in customer support tools. Join us in beautiful Huntington Beach for competitive compensation, comprehensive benefits, and a supportive team culture that values integrity and growth. #J-18808-Ljbffr