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ASPCA

Veterinary Support Associate, CVT (Regional Remote)

ASPCA, Myrtle Point, Oregon, United States, 97458

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Employer Industry: Animal Welfare

Why consider this job opportunity

Competitive pay with a target hiring range of $24.50 - $29.10 per hour based on geographic location

Comprehensive benefits package including affordable health coverage and a 401(k) plan with generous employer contributions

Flexible time off policies including vacation, personal, and paid parental leave

Robust professional development opportunities for career growth and advancement

Regional remote position with the flexibility to work from home within a specified radius

Opportunity to make a meaningful impact on animal welfare and support at‑risk animals

What to Expect (Job Responsibilities)

Professionally manage communication from pet owners and veterinary professionals to support animal health and well‑being

Assist with daily operations of Veterinary Support, providing information and services to callers

Assess and triage cases of illnesses and injuries, referring to appropriate veterinary resources as needed

Maintain accurate case records and document findings using electronic record databases

Collaborate with management and external partners to address any arising issues

What is Required (Qualifications)

Excellent interpersonal, written, and oral communication skills

CVT license required in Illinois

Understanding of medical terminology and basic animal anatomy

Ability to manage a high volume of inbound and outbound calls efficiently

Strong work ethic and ability to adapt to changes in a fast‑paced environment

How to Stand Out (Preferred Qualifications)

Experience in a veterinary practice or shelter

Customer service or client relations experience

Bilingual in Spanish is a plus

Strong active listening skills and ability to establish rapport quickly with clients

Ability to demonstrate emotional intelligence and resilience in stressful situations

#AnimalWelfare #VeterinarySupport #RemoteWork #CareerGrowth #CustomerService

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