Spectraforce Technologies
Job title: Field Support Analyst
Location: Tulsa, OK
Duration: 4 months - possible extension/ Potential to Convert to FTE
Interview process:
1st round technical interview - phone
2nd round culture interview with HM - teams
3rd round with office leadership - onsite
Job Description: Resource's typical working day:
General desktop support
Hardware/software support
Desktop support helping a wide range of end users
Responding to tickets
Maintaining office technology
Front facing customer service
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management
Must Have Skills: Good technical skills, Good customer service
Nice to have skills:
Banking or law firm support work
Experience with Apple iOS
Adobe Acrobat
Years of Experience: 5+ years
Education: Bachelor's degree preferred, if no degree, they will need 5 years extra experience
Software skills: MS Intune, Ticketing Systems, MS Office Suite
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Duration: 4 months - possible extension/ Potential to Convert to FTE
Interview process:
1st round technical interview - phone
2nd round culture interview with HM - teams
3rd round with office leadership - onsite
Job Description: Resource's typical working day:
General desktop support
Hardware/software support
Desktop support helping a wide range of end users
Responding to tickets
Maintaining office technology
Front facing customer service
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management
Must Have Skills: Good technical skills, Good customer service
Nice to have skills:
Banking or law firm support work
Experience with Apple iOS
Adobe Acrobat
Years of Experience: 5+ years
Education: Bachelor's degree preferred, if no degree, they will need 5 years extra experience
Software skills: MS Intune, Ticketing Systems, MS Office Suite
#J-18808-Ljbffr