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NYS Office of Information Technology Services

Project Assistant - 10431

NYS Office of Information Technology Services, New York, New York, us, 10261

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Project Assistant - 10431

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NYS Office of Information Technology Services

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NYS Office of Information Technology Services provided pay range This range is provided by NYS Office of Information Technology Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $106,898.00/yr - $131,665.00/yr

Description Under the direction of the Manager Information Technology Services 2, SG-29, the Project Assistant, SG-NS, within the Dedicated Support Division, Department of Health Bureau, will be required to act as a lead workplace architect responsible for the vision, strategy, and execution of high-performance work environments. The project assistant will provide solution proposals and input into the workplace architecture solutions associated with the facility modernization projects.

Duties Description

Develop and maintain strategic digital workplace solutions.

Design and implement collaboration, communication, and knowledge management tools.

Assess and recommend new technologies to enhance the digital work experience.

Ensure security and compliance within digital workplace environments.

Collaborate with IT teams, business stakeholders, and vendors for effective implementation.

Triage workplace architecture related requests to identify best‑fit solutions.

Collaborate with stakeholders to understand and document business needs.

Collaborate with the enterprise service owners to ensure solutions align with enterprise and security policies and standards.

Work in conjunction with enterprise services to maintain the platforms used to deliver standard software packages, patches and upgrades for assigned projects.

Interact with vendors for technical support as needed to solve hardware/software problems or gain product insights.

Document and oversee the creation of workplace architecture standards, procedures and guidelines necessary to meet the complex computing requirements of DOH.

Collaborate closely with ITS cross‑functional teams (Shared services, Network, BAS, Procurement, Finance, CTO, CISO, Legal, etc.) in managing initiatives.

Executive reporting, management, workstream and backlog ticket tracking. KPIs will be leveraged to manage daily, weekly, monthly workloads.

Communicate effectively with executive management as required.

Manage time effectively to address priorities, deadlines and additional assignments.

Work with technical and functional area experts and others as needed to develop a comprehensive knowledge of products and solutions available.

Evaluate complicated procurement documents and proposals for all types of requests. Sample requests include SOWs and proposals for PTPs, RFPs, RFQs.

Provide courteous, professional and timely resolution of issues.

Maintain a positive and productive work environment internally within ITS and externally with Agency partners.

Coordinate and communicate effectively with ITS and DOH commissioners and leadership.

Perform all supervisory responsibilities as applicable.

Qualifications Minimum Qualifications Five years of experience…

The following degrees may substitute for the general experience as indicated:

Associate’s degree and four years of experience

Associate’s degree including 15 semester credit hours in computer science and three years of experience

Bachelor’s degree and three years of experience

Bachelor’s degree including 15 semester credit hours in computer science and two years of experience

Master’s degree in computer science or related field substitutes for an additional year of experience

Doctorate in computer science or related field substitutes for an additional year of experience

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non‑immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid‑Hudson will receive an additional $1,650 adjustment location pay.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:

Holiday & Paid Time Off

Thirteen (13) paid holidays annually

Up to Thirteen (13) days of paid vacation leave annually

Up to Five (5) days of paid personal leave annually

Up to Thirteen (13) days of paid sick leave annually for PEF.

Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits

Eligible employees and dependents can pick from a variety of affordable health insurance programs

Family dental and vision benefits at no additional cost

Additional Benefits

New York State Employees’ Retirement System (ERS) Membership

NYS Deferred Compensation

Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds

Public Service Loan Forgiveness (PSLF)

And many more.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Science, Information Technology, and Engineering

Industries IT Services and IT Consulting

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

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